See all properties

The Westin Chicago Northwest

Property class: 4

Choose dates to view prices

Photo gallery for The Westin Chicago Northwest

A modern building complex with a large water body in the center, surrounded by green spaces and pathways. - The Westin Chicago Northwest (Itasca)
An indoor swimming pool with clear glass windows, lounge chairs, and a brick wall. - The Westin Chicago Northwest (Itasca)
A modern lobby with a fireplace, comfortable seating, and a high ceiling with exposed beams. - The Westin Chicago Northwest (Itasca)
A Starbucks kiosk in a hotel lobby with a sign reading "The Marketplace" and a menu board. - The Westin Chicago Northwest (Itasca)
Lobby - The Westin Chicago Northwest (Itasca)
Take advantage of a coffee shop/cafe, a garden, and a bar at The Westin Chicago Northwest. For some rest and relaxation, visit the hot tub. The on-site restaurant, Market Place, offers breakfast and lunch. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free WiFi in public areas, with speed of 25+ Mbps.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, a sofa, and a view of a cityscape.

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(77 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a desk with a TV, a sofa, and a view of the city.

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a desk, a chair, and a small table.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(5 reviews)
  • 107 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.

Traditional Room, 2 Queen Beds

9.0 out of 10
Wonderful
(34 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A desk with a chair, a lamp, and a mirror on the wall.

Suite, 1 Bedroom

  • 107 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

A hotel room with two beds, a desk, a chair, and a small table.

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • 107 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Itasca, The Westin Chicago Northwest is in the business district and near the airport. Travelers eager for a bit of culture can stop by Schaumburg Medieval Times, while those who have shopping on the agenda may want to visit Woodfield Mall and Fashion Outlets of Chicago. Looking to enjoy an event or a game? See what's going on at Allstate Arena or NOW Arena. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails nearby. Visit our Itasca travel guide
Map
400 Park Blvd, Itasca, IL, 60143

What's nearby

  • A shopping mall with Tommy Hilfiger and Ralph Lauren stores.
    Woodfield Mall
    10 min drive - 5.7 miles
  • 390 Golf Experience
    3 min drive - 1.6 miles
  • Pirates Cove Childrens Theme Park
    5 min drive - 1.8 miles
  • Allstate Arena
    18 min drive - 9.5 miles
  • Donald E. Stephens Convention Center
    23 min drive - 12.5 miles

Getting around

  • Itasca Station
    5 min drive
  • O'Hare Station
    29 min drive
  • Chicago O'Hare Intl. Airport (ORD)
    29 min drive

Restaurants

  • McDonald's
    4 min drive
  • McDonald's
    4 min drive
  • Chipotle Mexican Grill
    4 min drive
  • Casey's
    3 min drive
  • Starbucks
    5 min drive

Similar properties

Indoor pool
Hyatt Place Itasca
Itasca
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 1,277 reviews
Hyatt Place Itasca
Compare similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 400 Park Bistro
  • Market Place
  • Seared Private Dining

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business center
  • 43,817 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 12 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day (maximum USD 150.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 1 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Fee for in-room wireless internet: USD 9.99 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Westin Chicago Northwest have a pool?

Yes, this property has an indoor pool.

Is The Westin Chicago Northwest pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 50 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 5.00 per day.

What time is check-in at The Westin Chicago Northwest?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Westin Chicago Northwest?

Check-out is at noon.

Where is The Westin Chicago Northwest located?

Situated near the airport, this hotel is within 2 mi (3 km) of Pirates Cove Childrens Theme Park, 390 Golf Experience, and Ascension Alexian Brothers Medical Center. Rainbow Falls Waterpark is 2.8 mi (4.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Westin Chicago Northwest Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 671 out of 1011 reviews
Rating 8 - Good. 150 out of 1011 reviews
Rating 6 - Okay. 89 out of 1011 reviews
Rating 4 - Poor. 48 out of 1011 reviews
Rating 2 - Terrible. 53 out of 1011 reviews

Reviews

Verified review

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel. Staff both at front desk and at the restaurant were very nice and were always helpful.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, beds are comfy and the shower pressure was good! Love that parking is only $5 per day!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and rooms have been recently remodeled. Much better than a downtown hotel at 3x the price. Drive was pretty easy from downtown Chicago and nearby shopping was great. Would stay again if you’re thinking about going do it!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is always nice whenever I stay here. My children and I usually come for a little getaway. The pool is really nice and, although it is operated by a different company, hotel guests are still able to swim for free. We also enjoyed using the basketball court and dining at the hotel restaurant, which is always good
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Fernando

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The rooms were so nice and spacious, and was very clean. The property was well kept as well as the staff are so nice. But the A.C unit was NOT working in our first room, and when we switched at 4am to a different room the A.C was better but still was nothing close to the temperature it should be to sleep comfortably.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Hardip

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable room.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Andres Manuel Perez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, clean room , nice staff, awesome breakfast and dinner at the rest. Confortable beds and rooms, nice shower. Overall great experience will totally recommend. Service at rest was amazing staff is very educated and nice. Good parking. Would rate this hotel 20/10
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel. The staff provided excellent service and were very friendly and helpful throughout our visit. The room was super clean, and the beds and pillows were incredibly comfortable, which made it easy to get a good night’s sleep. The overall atmosphere was very pleasant and relaxing. We would definitely stay here again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply one of the best stays I have seen ever had. Overseas or domestic. We just felt relaxed
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

TAMMIE

Liked: Cleanliness
Rooms were cozy and clean, breakfast was amazing
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Reiko

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable dining space even alone.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sera

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, very clean, wonderful staff.Nice restaurants with great food...
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Kati

Liked: Staff & service, property conditions & facilities
Very nice gym, hotel staff is incredibly polite and accommodating
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and they were very nice about adjusting check-out time.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Staff was good was here for a competition property was good for this.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Arianne

Liked: Cleanliness, amenities, property conditions & facilities
Clean and staff is always friendly
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Teonna

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and clean
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Paramesvaran

Liked: Cleanliness, property conditions & facilities
Very good service all around including the restaurant Facility is very clean
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfy and quiet
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Whitney

Liked: Cleanliness, amenities, property conditions & facilities
My stay was wonderful . It’s always nice and clean when I go to this hotel
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and courteous staff!!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Bernard

Liked: Cleanliness, property conditions & facilities
Our room was spotless and staff was courteous.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great pool.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick, room was clean, bed was comfortable, shower was spacious. Only issue I had with is the steak I ordered from the restaurant was cooked well done when I asked for medium. Would recommend and would stay here again.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very accommodating and we were satisfied with our room. Very comfortable beds and the hot tub and pool area was a great way to unwind and relax after a day of walking through the city.
Stayed 2 nights in Oct 2025