Hotel with a Concierge in Chihuahua

"They didn't provide transportation to the train like the other hotel we stayed at. We tried to arrange a taxi on our own but the taxi didn't show up. We ended up walking to the train at 7am in 33 degree F weather. Speaking of cold. When we arrived at the hotel at 2pm we discovered there was no heater in the room. It took four trips to the office spread over two hours before they brought a heater. The heater was a propane heater that was almost empty. The instructions said to only use it in a...

"Overall this is the nicest hotel in the area. The pool area was nice. The dining area/bar was great. The rooms were decent for the price we paid. We got the cheapest tier of room with 2 beds. It was nice. The only complaint we had was there is no microwave or mini fridge in the room but the kitchen staff heated food for us. The staff was friendly and everything went smooth. The parking garage is nice, just very small and tight but its nice to have. "

"Todo muy excelente en cuanto a estancia y servicios, solo que la habitacion que me dieron esta justo enfrente de la cocina y desde las 5 de la mañana hacen demasiado ruido entre risas platicas y movedero de cosas y todo el dia hay ruido, pedí que me cambiaran de habitación a las 12 del día pero me dijeron que para cambios de habitación tiene que ser en la mañana -.- En fin, que no te den la habitación 123"

"The lady at the front Janeth was extremely pleasant and helpful. I would love to have her as an employee in my business. Janeth does her job very well. Thank you."

"It was great for what we needed. "

"Love the area."

"Excellent facility, highly recommended "

"Everything was perfect at hotel Santa Fe if I come again to Juarez definitly will sleep there. Hotel is near international crossing border and center."