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Krystal Urban Ciudad Juárez by US Consulate

3.0 star property
Hotel with free parking, near Star Medica Hospital Ciudad Juarez2

Choose dates to view prices

Photo gallery for Krystal Urban Ciudad Juárez by US Consulate

In-room safe, desk, blackout drapes, soundproofing
Interior detail
Lobby sitting area
Exterior
Lobby sitting area
Krystal Urban Ciudad Juárez by US Consulate places guests in the city's vibrant heart. Enjoy the indoor pool for relaxation and the bar for evening unwinding. Free in-room WiFi and a 24-hour business center cater to work needs. Guests consistently praise the attentive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service

Room options

Check availability for these dates

Tonight

Sep 15 - Sep 16
Check availability for tonight Sep 15 - Sep 16

Tomorrow

Sep 16 - Sep 17
Check availability for tomorrow Sep 16 - Sep 17
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(88 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

8.4 out of 10
Very good
(81 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

In-room safe, desk, blackout drapes, soundproofing

Quadruple Room Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

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About the neighborhood

Map
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juárez, CHIH, 32528

What's nearby

  • Central Park - 2 min walk - 0.1 miles
  • Plaza Las Misiones - 19 min walk - 1.0 mile
  • Star Medica Hospital Ciudad Juarez2 - 2 min drive - 1.2 miles
  • Plaza Juárez Mall - 2 min drive - 1.5 miles
  • American Consulate - 3 min drive - 1.5 miles

Getting around

  • El Paso Union Depot - 22 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 8 min drive

Restaurants

  • ‪El buen sazón - ‬4 min walk
  • ‪Fonda Mis Tias - ‬8 min walk
  • ‪Clasicos - ‬14 min walk
  • ‪Domino's Pizza - ‬13 min walk
  • ‪Toro Quintaco - ‬10 min walk

About this property

Krystal Urban Ciudad Juárez by US Consulate

Hotel near Star Medica Hospital Ciudad Juarez2
Located close to Plaza Las Misiones and American Consulate, Krystal Urban Ciudad Juárez by US Consulate provides shopping on site, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), concierge services, and a computer station
  • Smoke-free premises, a TV in the lobby, and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All 120 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 32-inch flat-screen TVs with premium channels
  • Daily housekeeping, desks, and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MXN 620.12 for adults and MXN 620.12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 480
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 620.12 for adults and MXN 620.12 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Krystal Business Ciudad Juárez
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juárez

Frequently asked questions

Does Krystal Urban Ciudad Juárez by US Consulate have a pool?

Yes, this property has an indoor pool.

Is Krystal Urban Ciudad Juárez by US Consulate pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Krystal Urban Ciudad Juárez by US Consulate?

Self parking is free at this property.

What time is check-in at Krystal Urban Ciudad Juárez by US Consulate?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 480 (subject to availability). After-hours check-in is not available.

What time is check-out at Krystal Urban Ciudad Juárez by US Consulate?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is Krystal Urban Ciudad Juárez by US Consulate located?

Situated near the airport, this hotel is within 1 mi (2 km) of Star Medica Hospital Ciudad Juarez2 and Plaza Las Misiones. American Consulate and Cielo Vista Mall are also within 16 mi (25 km).

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Krystal Urban Ciudad Juárez by US Consulate Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1174 out of 1753 reviews
Rating 8 - Good. 268 out of 1753 reviews
Rating 6 - Okay. 147 out of 1753 reviews
Rating 4 - Poor. 73 out of 1753 reviews
Rating 2 - Terrible. 91 out of 1753 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place
Stayed 1 night in Sep 2025

10/10 Excellent

Julieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio.
Stayed 1 night in Aug 2025

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Its a nice and calm 😌 hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Misiones Plaza.
Stayed 1 night in Aug 2025

8/10 Good

Elvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room.
Stayed 1 night in Aug 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best in j
Stayed 1 night in Aug 2025

10/10 Excellent

Greg

Liked: Staff & service, property conditions & facilities
The property is amazing experience for the family, the pool is temperature controlled great for the kids. The staff is a small group and all very kind and helpful people. The price are the best in juarez unlike other hotels
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cooks and staff went above and beyond to take care of us.
Stayed 2 nights in Aug 2025

10/10 Excellent

Luz

Liked: Cleanliness, property conditions & facilities
Clean, modern, good breakfast/ Limpio moderno y buen desayuno.
Stayed 1 night in Jun 2025

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good i came with my kids and everything was right
Stayed 1 night in Jul 2025

6/10 Okay

Gema

Liked: Cleanliness, staff & service
Cleaning service was good Checking in was good as well Did notice that when taking a shower the water shuts off and have to wait 2-3 minutes for water to come back on, but other than that Hotel is nice and quite staff is friendly.
Stayed 7 nights in Sep 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet area. Perfect for what I needed.
Stayed 1 night in Jul 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Jul 2025

10/10 Excellent

SILVIA

Liked: Cleanliness, amenities, property conditions & facilities
Definitely the food was delicious 😋
Stayed 3 nights in Jun 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio
Stayed 1 night in Jul 2025

6/10 Okay

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very quiet
Stayed 1 night in Jul 2025

8/10 Good

Abies

Liked: Cleanliness, staff & service, amenities
Very spacious room. Would stay again. We just spent the night to be closer to the airport the following day.
Stayed 1 night in Jun 2025

10/10 Excellent

John Paul

Liked: Cleanliness, amenities
The lobby the check-in area nothing out of place. Everything is very neat.
Stayed 2 nights in Jun 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our choice was very welcomed by the staff. Thank you all!
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcos

Liked: Cleanliness, property conditions & facilities
Buen servicio y atención
Stayed 1 night in Jun 2025

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was great! Just the shower head was a little complicated. Just because little bit of water came out. But other than that it was awesome! Definitely recommend this hotel! Thank you😀
Stayed 2 nights in Jul 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 1 night in Jun 2025

6/10 Okay

Sarahy

Disliked: Property conditions & facilities
Pool was dirty and had very little sitting area
Stayed 1 night in Jul 2025

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