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Hotel Santa Fe

Property class: 3

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Photo gallery for Hotel Santa Fe

Indoor pool - Hotel Santa Fe (Ciudad Juárez)
Front of property - Hotel Santa Fe (Ciudad Juárez)
Reception - Hotel Santa Fe (Ciudad Juárez)
Bar (on property) - Hotel Santa Fe (Ciudad Juárez)
Family Quadruple Room, 1 Double Bed | Hypo-allergenic bedding, desk, laptop workspace, bed sheets - Hotel Santa Fe (Ciudad Juárez)
Hotel Santa Fe offers genuine hospitality with a full breakfast to start the day and a welcoming coffee shop for afternoon breaks. Visitors can swim in the indoor pool before exploring nearby landmarks like the Cathedral of Our Lady of Guadalupe and University of Texas at El Paso.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, bed sheets

Standard Room

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located near a boardwalk/promenade, Hotel Santa Fe is in Centro, a neighborhood in Ciudad Juárez. Cathedral of Our Lady of Guadalupe and Paso del Norte International Bridge are notable landmarks, and travelers looking to shop may want to visit Kentucky Bar & Grill and Plaza Las Misiones. Looking to enjoy an event or a game? See what's going on at Don Haskins Center or Sun Bowl Stadium. Visit our Ciudad Juárez travel guide
Map
Tlaxcala 268, esquina con Av. Lerdo, Zona Centro, Ciudad Juárez, CHIH, 32000

What's nearby

  • Museum of the Border Revolution
    Museum of the Border Revolution
    10 min walk - 0.6 miles
  • Cathedral of Our Lady of Guadalupe
    Cathedral of Our Lady of Guadalupe
    12 min walk - 0.7 miles
  • Benito Juarez Monument
    Benito Juarez Monument
    14 min walk - 0.8 miles
  • Juarez Market
    9 min walk - 0.5 miles
  • Paso del Norte International Bridge
    10 min walk - 0.6 miles

Getting around

  • El Paso Union Depot
    11 min drive
  • El Paso International Airport (ELP)
    25 min drive

Restaurants

  • La Esquina De Chihuas
    6 min walk
  • la cucaracha
    7 min walk
  • Kentucky Club Bar And Grill
    8 min walk
  • Burritos Meny
    11 min walk
  • Club 15
    11 min walk

About this property

Hotel Santa Fe

Hotel near Cathedral of Our Lady of Guadalupe
Located close to Kentucky Bar & Grill and Paso del Norte International Bridge, Hotel Santa Fe provides a terrace, a coffee shop/cafe, and laundry facilities. A bar and a restaurant are available to all guests.
Other perks at this hotel include:
  • An indoor pool and a children's pool
  • Karaoke, a 24-hour front desk, and an elevator
  • Luggage storage
Room features
All 67 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Indoor pool
  • Karaoke

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (30 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 7:00 AM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from noon to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santa Fe Ciudad Juarez
Santa Fe Ciudad Juarez
Hotel Santa Fe Hotel
Hotel Santa Fe Ciudad Juárez
Hotel Santa Fe Hotel Ciudad Juárez

Frequently asked questions

Does Hotel Santa Fe have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from noon–8:00 PM.

Is Hotel Santa Fe pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Santa Fe?

Check-in start time: 7:00 AM; Check-in end time: anytime.

What time is check-out at Hotel Santa Fe?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel Santa Fe located?

Located in Centro, this hotel is within a 15-minute walk of Kentucky Bar & Grill and Cathedral of Our Lady of Guadalupe. Paso del Norte International Bridge and University of Texas at El Paso are also within 3 mi (5 km).

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Reviews

Hotel Santa Fe Reviews

7.8

Good

8.0

Cleanliness

7.0

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 107 out of 243 reviews
Rating 8 - Good. 62 out of 243 reviews
Rating 6 - Okay. 35 out of 243 reviews
Rating 4 - Poor. 19 out of 243 reviews
Rating 2 - Terrible. 20 out of 243 reviews

Reviews

Verified

8/10 Good

jon

Liked: Cleanliness, staff & service

I recommend this hotel I will stay there again

The accommodations were clean and the service was outstanding
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff went above and beyond to accommodate our needs…
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Santa Fe is very clean and safe. We enjoyed staying overnight in Juarez. The staff was friendly and the front desk is staffed around the clock. We had everything we nweded. Thank you!
Stayed 1 night in Sep 2025
Verified

6/10 Okay

ADRIANA

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
It was ok, train passes all night couldn’t sleep
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mileydy

Liked: Cleanliness, staff & service, property conditions & facilities
This amazing place
Stayed 1 night in Aug 2025
Verified

8/10 Good

Terrance

Liked: Cleanliness, amenities, property conditions & facilities
yes. every thing was very good.....room clean...staff very helpful......
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Orsat

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect at hotel Santa Fe if I come again to Juarez definitly will sleep there. Hotel is near international crossing border and center.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Was ok good stay
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service
Check in was fast clean room complementary breakfast and I had 3 cups of coffee it was good filtered coffee
Stayed 1 night in Jun 2021
Verified

8/10 Good

Cristian alfonso

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean everything in working order. Quiet and safe. Bar and restaurant on property with room service. Reasonable price.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

1st time here. Great place to stay, convenient for walking and shopping. Save the receipt for a free breakfast. Very nice and clean room.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Erasmo

Liked: Amenities
Good very good
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy old night
Stayed 2 nights in May 2024
Verified

6/10 Okay

octavio

Ń
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Vincente

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in May 2025
Verified

6/10 Okay

Vincente

Disliked: Amenities
Front desk guy. Needs to pay attention to his job. He was combing his hair wile we’re checking in. He forgot to give me my receipt. Other than that. For a reasonable price it was ok.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es estupendo y el servicio es muy bueno. Gracias!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amable trabadores y trabajadores aqui. Tranqui y serca del Centro y el puente Santa Fe.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

FRANCISCO JAVIER

Si limpio
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
May buen servicio
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities
La habitación estaba amplia , el personal amable el hotel muy limpio en general me gustó la estancia volvería a hospedarme en ese hotel 🌹 gracias!!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

juana alejandrina

Liked: Cleanliness, amenities, property conditions & facilities
El personal muy amable, muy agradable el lugar, la alberca muy limpia pero no pude entrar la próxima si me praparare
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Juan Luis

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio al cliente, las habitaciones muy limpias, la alberca a pesar del frío estaba calientita, sin problema volvería, 100% recomendado!
Stayed 2 nights in Dec 2025