Vacations Close To Cenote Siete Bocas

Staff was great and the resort itself was well maintained. They planned activities for families and were very nicely organized.

Definitely staying at Riu again. Great service and hotel was staffing was super nice the hotel is nice and super clean

Me cobraron por secar la habitación y la dejaron muy mojada al grado de que mi hija se resbaló y se lastimó el brazo . El restaurant de las flores el personal nos trató de muy mala gana y nunca me sirvieron la bebida que solicité , terminé retirándome de el lugar

Everything was great & wonderful, thank you

Overall, we had a good stay at Hotel Kanan, and our room was absolutely amazing. However, the hotel itself felt a bit neglected and could definitely use some maintenance and extra attention. I understand that tourism may be slower right now, but I actually think this is the perfect opportunity to take care of the property and make improvements. One of our biggest disappointments was the beach. I completely understand that sargassum is a natural issue and difficult to control. However, there is a difference between dealing with seaweed and simply not maintaining the beach. We noticed trash sitting in the same spots for several days, and while neighboring hotels were actively cleaning up the seaweed and keeping their beaches tidy, here it seemed to be simply ignored or worked around. Breakfast was another disappointment. The options were underwhelming, and the food was quite bland and lacked flavor. It's a shame because the hotel has so much potential, and our room was truly wonderful. With better maintenance, more attention to cleanliness, and improvements to the breakfast, this could be a fantastic place to stay.

Staff where nice food ok but overall location was perfect .