Vacations Close To Xcaret Eco Theme Park

the staff were amazing very helpful with booking extra activities and the pools were amazing

Nice place to relax

Miguel at the infinity pool bar was great! Excellent service!

Good

Everything was great staff was really good.

The Fives Beach Hotel: Beautiful Pools, but an Experience That Falls Short of Expectations Our recent stay at The Fives Beach Hotel in Playa del Carmen was a mixture of enjoyable moments and frustrating experiences. While the resort certainly has its highlights, several shortcomings kept it from delivering the seamless, relaxing vacation we had hoped for. The standout feature of our stay was undoubtedly the pools. They provided an enjoyable setting to relax and spend time together as a family and were easily our favorite part of the resort. Unfortunately, the dining experience left much to be desired, primarily due to the restaurants’ operating schedules. One of the biggest appeals of an all-inclusive resort is the convenience of having a variety of dining options readily available. However, we frequently found restaurants closed when we wanted to eat. The limited availability made dining feel unnecessarily complicated and took away from the convenience that an all-inclusive experience should provide. Another disappointment was the lack of attention to maintenance requests. The televisions in our room did not work throughout our stay. Despite notifying the front desk on several occasions and being assured that someone would address the issue, it was never resolved. While a working television certainly isn’t the centerpiece of a tropical vacation, the repeated promises without follow-through were disappointing.

El hotel es increíble!!!excelente comida y bebidas las albercas muy limpias,a lo único que le pongo cero es ala Playa muy fea,pero recomiendo el hotel 100%