Vacations Close To Xcaret Eco Theme Park

We had a wonderful stay at this resort! It is a very kid-friendly property, and the pools were absolutely great perfect for the whole family to enjoy. What truly made our experience special, though, was the incredible staff. Everyone we encountered was warm, welcoming, and exceptionally helpful. I want to give a special shout out to J*** G****, the Maître at the restaurants, who took great care of us, and to Chef I**** for the delicious food and hospitality. The entire team goes above and beyond to make you feel at home. Another huge plus for us was the fully cashless system. It made everything so convenient, and we absolutely loved that no tips were expected—it really removed the pressure and made relaxing much easier. Highly recommend!

Nice room, beautiful hotel but then avoid the travel agents at all cost especially Rafeal. They will talk you into signing up for travel package but then, you will be ghosted afterwards.

I originally booked Ocean coral, but due to renovations they offered me their sister's hotel-ocean riviera paradise. It was beautiful. Very kids friendly. Total 9 people traveling and 1 child and we had 3 rooms. Food was delicious I didn't have an issues.

Me and my three friends stayed for one week. We were upgraded to a privilege room which was nice but it didnt come with the privilege perks. Room was awesome and bed was extremely comfortable. Our fridge was broken for a few days and after asking for the third time someone finally came to fix it. The pool area is where all the day activities happen, but they also have a quiet pool right beside for a little less action. Chairs at pools are rarely available as they fill fast, but tons of chairs right behind the pool area closer to the ocean. You can still hear all the pool action it’s just a little more private as there is tons of chair selection in this area. Restaurants and buffets were all good. Genuinely DELICIOUS food. At the buffets, a server basically greets you right away to offer water and drinks it was awesome. The most negative aspect of our trip were some rude staff members. Sometime we encountered rude bartenders and servers (always male) but the other nice ones I guess made up for it. We also did the massage at a discounted rate and it was awesome. Ask for the discounts. The spa was beautiful and very professional. All four of us girls had a female masseuse which was nice. It included jacuzzi time after as well. Shoutout to the coffee shop as well, it was delicious!!!