“It was snowing when we arrived. The room was very cold because of no heating. I returned to reception, complained and the heating was connected, After a few hours the room heated up. At 2 am I woke up. The room was very cold and without heating. I called reception for more that 30 minutes but no one answered. In the morning I complained. The hotel answered that there was nothing that could be done. No shampoo in the room. I will not return. Not recommendable.”
“Incredibly outdated, broken and cracked bath panel, broken bathroom unit, broken long mirror (removed, pins still in wall), bathroom door very badly scuffed. Furniture very aged and mattress could feel the springs when lyijng down. Linen looked clean but smelled. Staff members, quietness, views and location were all fantastic - such a shame. Update the rooms, or even just fix the broken fixtures, and I would consider returning. ”