Residencias en Birtley

“First and foremost the property was clean, functional and offered value for money. The staff were friendly and helpful, although our experience of room service was let down by dirty cups being left. We found the hotel lacked character, everything about it was functional and not interesting. This extended to the breakfast, our experience of which was behind not eating supper there. This is not a criticism of the hotel, it is my view. Based on reviews I expected a little more than we got....

“Every time I travel back north I stay at this place as it's friendly, has what you need and more-aka the restaurant next door and nearby to bigger shops too”

“Very tired and old hotel”

“One the most beautiful hotels that I have been, a real medieval castle in the middle of nowere, with al the 21th century facilities. Amazing!!!”

“Beautiful hotel. Really enjoyed my stay. Great location if you are visiting the museum”

“We have no complaints at all it was absolutely amazing food just excellent staff so amazing nothing the bother bedroom was just spot so so clean and gleaming surrounding was beautiful would certainly highly recommended breakfast was amazing to to I don’t think I’ll be eating for the next week so much excellent food 10 out of ten will be back well done xxx”

“The water output in thw shower is not as strong as we would like it to be. The sink is clogged with hair from previous guests. We stayed for 2 nights and they did not refill our rooms with water. They took our small towels on the first day of cleaning but did not replace it with new ones.”