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Holiday Inn Express Newcastle Gateshead by IHG

Property class: 3

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Photo gallery for Holiday Inn Express Newcastle Gateshead by IHG

A breakfast buffet area with a variety of food options and seating arrangements. - Holiday Inn Express Newcastle Gateshead by IHG (Newcastle-upon-Tyne)
A hotel lobby with leather sofas, a reception desk, and a bar area. - Holiday Inn Express Newcastle Gateshead by IHG (Newcastle-upon-Tyne)
A hotel room with two beds, a desk, a television, and a window with curtains. - Holiday Inn Express Newcastle Gateshead by IHG (Newcastle-upon-Tyne)
A vending machine stocked with various beverages and snacks, a refill station with cups and utensils, and a door with an emergency exit sign. - Holiday Inn Express Newcastle Gateshead by IHG (Newcastle-upon-Tyne)
A modern lounge area with sofas, chairs, and a coffee table, featuring a large window and a flat-screen TV. - Holiday Inn Express Newcastle Gateshead by IHG (Newcastle-upon-Tyne)
Located close to Metrocentre and St. James' Park, Holiday Inn Express Newcastle Gateshead by IHG provides free continental breakfast, a bar, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

A hotel room with a bed, a red chair, a bedside table with a phone, and a wall-mounted lamp.

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(56 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

A hotel room with two single beds, a wooden nightstand, a mirror, a coat rack, and a door.

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(26 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

A hotel room with a bed, a red chair, a bedside table with a phone, and a wall-mounted lamp.

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room (with Free Hot Breakfast)

A white pillow on a bed with a wooden headboard.

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

A hotel room with a large bed, a desk with a computer, a wardrobe, and a television.

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(18 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast)

A hotel room with two single beds, a wooden headboard, bedside lamps, and a small nightstand.

Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Swalwell, a neighborhood in Newcastle-upon-Tyne, Holiday Inn Express Newcastle Gateshead by IHG is in a shopping district and near a train station. Tyne Bridge and Castle Keep are notable landmarks, and travelers looking to shop may want to visit Metrocentre and Chinatown. Looking to enjoy an event or a game while in town? See what's going on at St. James' Park. Visit our Newcastle-upon-Tyne travel guide
Map
Clasper Way, Newcastle-upon-Tyne, England, NE16 3BE

What's nearby

  • Derwenthaugh Country Park
    12 min walk - 0.6 miles
  • Metrocentre
    18 min walk - 1.0 mile
  • Blaydon Leisure Centre
    19 min walk - 1.0 mile
  • TeamSport Newcastle
    4 min drive - 1.3 miles
  • Derwent Walk Country Park
    4 min drive - 1.2 miles

Getting around

  • Kingston Park Station
    6 min drive
  • Metrocentre Station
    20 min walk
  • Newcastle Intl. Airport (NCL)
    15 min drive

Restaurants

  • Starbucks
    18 min walk
  • Caffè Nero
    18 min walk
  • Esquires Coffee
    11 min walk
  • PizzaExpress
    16 min walk
  • Starbucks
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room lounge

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay

Service animals are welcome, and are exempt from fees

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Optional extras

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express Newcastle Gateshead by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 30 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Newcastle Gateshead by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express Newcastle Gateshead by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express Newcastle Gateshead by IHG located?

Located in Swalwell, this hotel is 0.9 mi (1.5 km) from Metrocentre and within 6 mi (10 km) of Chinatown and St. James' Park. Tyne Bridge and Castle Keep are also within 6 mi (10 km). Metrocentre Station is 20 minutes by foot and Blaydon Station is 27 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Newcastle Gateshead by IHG Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 592 out of 1002 reviews
Rating 8 - Good. 295 out of 1002 reviews
Rating 6 - Okay. 84 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Rakesh Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Staff are friendly and helpful. Property was very well maintained, and rooms/washrooms were organized and cleaned on daily basis. Great place to stay with family.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and easy parking. Excellent breakfast.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Yuet Yin Kimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, Clean hotel, Friendly Staff. Hot Breakfast. Free ParkingGreat Value.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this wee hotel. Staff were nice and it was pretty clean. The bonus was the short walk to the metro centre.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from reception through to breakfast and checkout were at all times polite, helpful and always attentive to everyone's needs. The general areas were clean as was the room. Breakfast was fresh and plentiful. Parking was straight forward and there was always spaces available. We would fully recommend this hotel.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and lovely staff. We arrived late at night and there was an incident being dealt with in the foyer by police and ambulance but the staff on duty were great even escorting us some of the way until we were clear of the incident. The staff are a credit to the hotel, clearly taking pride in customer service. We would gladly stay again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, breakfast very good, room clean & comfortable, staff very welcoming & helpful.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff, straightforward check-in and easy to find off A1. Had family room, it was fine but very small. Thankfully just one night stay. I quite liked separate toilet so people could use sink if someone on loo. Decent mattress but hot in room, couldn't leave window open because of traffic noise. Very good value and breakfast was nice.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Duncan Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely four days with you. Atmosphere was friendly and welcoming and the facilities met our needs!
Stayed 4 nights in May 2026
Verified review

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice and quiet, bed very comfortable and breakfast very good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , friendly staff, lovely breakfast.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, quick check in, clean, quiet, lovely breakfast included……free parking.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Great location for visiting family
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value stay handy for the metro center free parking good breakfast not bad included in the price Rooms not very well insulated woke by other guests late coming in dogs barking early morning.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay all facilities excellent as ever!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gentleman working at reception was so kind, helpful, funny and responsive - plus the room was great and comfortable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sandie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed pre going on the ferry was a great location and excellent hotel . Would defo stay again
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sausage wasnt as nice as usual, overcooked . Staff as always where excellent
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
check in staff were excellent. hotel was clean and quiet , buffet breakfast very good as always
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast, very good staff interaction
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
excellent staff and very friendly
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff were friendly and helpful. Quiet at night, comfortable bed and pillows.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Yikealo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciate the service and staff and I recommend Holiday Inn .
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Room was great comfy bed and very quiet and hotel was busy.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, easy road links to get to the A1, also up Benton road to Newcastle. Breakfast was good. We had a little walk along the river. The staff are good. rooms clean. Lots of Parking. Thank you.
Stayed 3 nights in Apr 2026