Benthuizen Vacations

Nice location in an upscale-looking, quiet, residential neighborhood, near Museumplein. Walking distance to Leidseplein. A block from public transportation (trams #2 and 24), We were in a 1st floor room (=American 2nd floor). The room was spacious enough and had nightstands on both sides of the bed and ample outlets for our various devices. The only detractions were a persistent sewage smell in the bathroom and a 1-day elevator breakdown -- during which we discovered that the emergency stairs are a tight spiral that anyone with a mobility issue (or a suitcase, for that matter) would be unable to navigate. Thankfully it was fixed before we returned after dinner. Their breakfast was expensive, though (more than 20 euros each), so we made sure to pick up yogurt and fruits at a convenience store on our way back each evening. I would stay there again.

Such a special spot- so charming!

It was a good experience for the most part. I did get a wake up call I didn’t ask for at 5:30 and I asked the light in the bathroom to get fixed but it did not. Otherwise, clean and nice bar.

We asked to have room cleaned and fresh towels each day. There was no remote for the tv in our room. We got a remote after 2 calls. The tv did not work. Another call and someone came and got it to turn on. The next day we got back and no room service and no towels. Said it was too late and brought us towels. 2nd day we returned and no room service no towels. After two trips to the desk we finally were given the manager. They paid for dinner and for our trip to the airport. That was nice but we booked this hotel so we could rest and have a nice place after our cruise. They did try to make it up to us but the stay was a hassle. Not what we needed. Cannot say we recommend this hotel.