Baldwin Vacations

Room had Sheetrock walls crumbling at the base with the dust just laying there, stains on the sheet. Mattress was so thin laying at the edge you could feel the wood. Needed painting, tv wires were just hanging down

This property is in the perfect location to see all the sights in NYC! The room was excellent, with a side view of Times Square and the breakfast was the perfect start to each day! I would definitely recommend and go back!

Check in person did the registration like it was a bank transaction. Room was large and clean, but poorly arranged which made it awkward and unwelcoming. There is a space for a fridge, but no fridge in the room, which is unfortunate. The AC unit blows directly onto the bed which make it uncomfortable. Elevator can hold 3 people comfortably; less with luggage. Given the many quality hotels in the area, I would not stay here again.

Enjoyed our stay just steps from Times Square.

The room was not clean, the shower had mold and I checked out three days early. The hotel agreed to refund my three days but Expedia would not refund. Very unhappy. No resolution at all.