Baldwin Vacations

Do not stay here (especially on the first floor) if you'd like to get a good night's sleep. It was so loud outside and in the hotel hallway that I could hear literal conversations. We didn't sleep a wink and it ruined our following day in NYC. They need to warn you about this on their website. I also asked for extra blankets twice because it was cold and twice the person at the desk said he would get blankets and he never did. I do a lot of travelling for a living and this was by far the worst experience, especially the fact that they did not acknowledge our concerns and requests.

Everything was great, the only thing was the shower water could only go to lukewarm.

The room was clean and large for nyc. The bathroom was on the brink of needing to be refreshed. The door to the room did not close without slamming it.

The location of the hotel is very convenient for first-time visitors to New York, as it is close to many of the main attractions in Manhattan and the Port Authority Bus Terminal, where you can catch the subway. During our stay, the staff were very helpful and friendly. My only complaint is about the AC in the room, which made quite a loud noise during the night and sometimes woke me up.