Vacations Close To Resorts World Casino

Very nice staff and thank you for the upgrade. No so nice was the gentleman at the desk who wanted to charge me an early check in fee. I resisted and he relented. How many more junk fees are we going to tolerate. I will return

We found bed bugs on the 2nd night of our stay. They moved our room but that was not a pleasant discovery.

Aire acondicionado no enfriaba

Todo estaba impecable

Pet friendly, great staff, easy check-in/out.

Staff was very helpful and attentive to our needs. Room wear clean at arrival and throughout our stay well attended.

The best thing this hotel has is the location. Staff is not the most helpful neither not helpful, they are OK.... They talk to you and tell you everything you are supposed to know at check in so quickly so they can finish with you and continue doing what they are doing... The property is a nice one but details start to make it look that needs an update. The corners of all the lobby dark wood pieces are all chipped. Easy fix paint them dark again so you can't see them. Same in the elevators that need more cleaning on the walls and definitely on the elevator's rugs: you can see the dirt in the corners of the rugs that are not the same exact size as the elevator's floors. TLC and maintenance is needed. I am surprised Expedia has this hotel as a 9.0. For this elevated kind of reviews you need more than just location. Room was nice and clean but same again all wood furniture and drawers are chipped. Easy fix get maintenance to paint this regularly. I was given a room next to a closed drainage pipe???? I don't know but my bathroom smelled funky and lots of noises from the bathroom wall. I would give it an 8.0 review

Love the kitchen. A plus in New York city. Dislike the carpet at the reception area. Very dirty..I couldn't seat arround. Comfy beds.