Vacations Close To Alto Golfo de California Biosphere Reserve

Our first impressions when we walked into our room was WOW! It had everything you could want. The casino was smaller than I thought it would be, but it was good enough. We just wish we were staying longer.

Rooms were very small.

I was simply expecting more…. 1- previous guest underwear found on bedroom floor after checking in. Took two different phone calls to have someone come and pick it up. Although I was provided with an appeasement credit in the form of a food and beverage credit. I simply don’t trust the cleanliness of the hotel. 2-terrible communication in pool area. Trying to use the pool was a disaster. In the end, they wanted $450-$600 to reserve seating in the adult area. I was not offered towels or provide any type of guidance us to how to obtain service services. 3-room service is not as advertised. Typically there’s a menu you select an item on your TV or call the front desk. There was a circuitous process that ended up being a DoorDash or similar delivery service, but was advertised as room service. It took so much effort that I simply gave up. Positive: the room was nice and the view was as expected. Summary: With other choices being available to consumers in Las Vegas, this was a very underwhelming experience and I would not return or recommend the hotel.

Pool Towels are not good. Bring your own beach towels. Daily room cleaning is hit and miss.

Staff was great but that’s about it. Rooms and bathrooms are extremely small. You can hear everything from the hallways

Staff

Good

The room was amazing with a beautiful view of the sunset and pool from the 10th floor. Rooms service was yummy every order. Everyone was very nice and helpful.