“Check in and checkout process was horrendous. Doesn’t help that service near the VIRTUAL check in area is almost non-existent . Pictures look better than the rooms themselves. Area is fine the rooms are standard an okay. Never would I refer to this place as luxurious. It took 2 hours for me to check in and I had to call the service desk since the access codes never worked for the keys. When I was checking out and had to go to a train we were held for 30 minutes because. Once more, the virtual...