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The Charles Hotel

4.0 star property
Luxury hotel with 3 restaurants and a full-service spa

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Photo gallery for The Charles Hotel

Front of property
Suite, 2 Double Beds (Fellows Suite / Rollaway on request) | Premium bedding, down comforters, minibar, in-room safe
Staircase
Lobby
Couples treatment rooms, body treatments, hot stone massages

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Pet friendly

Room options

Available filters for rooms
Showing 10 of 10 rooms

Studio, Kitchenette

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

Suite, 2 Double Beds (Fellows Suite / Rollaway on request) | Premium bedding, down comforters, minibar, in-room safe

Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Chancellors)

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Chancellors)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds, Mobility Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Mobility Accessible

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Mobility Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Deans)

Suite (Deans) | Premium bedding, down comforters, minibar, in-room safe

Suite (Deans)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Fellows)

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Fellows)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Suite

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hyatt Regency Boston/Cambridge

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,890 reviews
Hyatt Regency Boston/Cambridge

About the neighborhood

Map
One Bennett Street, Cambridge, MA, 02138

What's nearby

  • Harvard University - 3 min walk - 0.2 miles
  • Harvard Square - 5 min walk - 0.3 miles
  • Fenway Park - 4 min drive - 2.7 miles
  • Boston Common - 7 min drive - 4.7 miles
  • TD Garden - 7 min drive - 3.6 miles

Getting around

  • Union Square Station - 5 min drive
  • Harvard Square Station - 5 min walk
  • Logan International Airport (BOS) - 24 min drive

Restaurants

  • ‪Russell House Tavern - ‬4 min walk
  • ‪Felipe's Mexican Taqueria - ‬4 min walk
  • ‪Pinocchio's Pizza & Subs - ‬3 min walk
  • ‪Charlie's Kitchen - ‬1 min walk
  • ‪Tasty Burger - ‬4 min walk

About this property

The Charles Hotel

Luxury upscale hotel renovated in 2021 and located near Harvard University
Located close to Fenway Park and Hynes Convention Center, The Charles Hotel provides a hair salon, a library, and dry cleaning/laundry services. Indulge in a massage, a facial, and a manicure/pedicure at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and 3 bars.
You'll also find perks like:
  • Limo/town car service, cooked-to-order breakfast (surcharge), and free bicycle rentals
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Multilingual staff, coworking spaces, and a front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 303 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and deep soaking tubs
  • 50-inch HDTVs with premium channels
  • Free infant beds, heating, and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Filipino, French, Hindi, Indonesian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (USD 50 per day)
  • Covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 40 for adults and USD 10 to 40 for children
  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Enza
  • Henrietta's Table
  • Noir Bar
  • Pronto
  • Regattabar Jazz Club

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Library

Family friendly

  • In-room crib
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 18 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • On a river
  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Renovated entire property - August 2021
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 for adults, and USD 10 to 40 for children
  • Covered self parking fee: USD 50.00 per day
  • Covered valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015240490
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Charles Cambridge
Charles Hotel
Charles Hotel Cambridge
Hotel Charles
The Charles Hotel Hotel
The Charles Hotel Cambridge
The Charles Hotel Hotel Cambridge

Frequently asked questions

Is The Charles Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Charles Hotel?

Self parking is available for USD 50.00 per day. Valet parking is available for USD 55.00 per night.

What time is check-in at The Charles Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Charles Hotel?

Check-out is at noon.

Where is The Charles Hotel located?

Located in West Cambridge, this luxury hotel is 0.1 mi (0.2 km) from Harvard University and within 3 mi (5 km) of Fenway Park and Hynes Convention Center. Boston Museum of Fine Arts and Boston Symphony Hall are also within 6 mi (10 km). Harvard Square Station is only a 5-minute walk and Central Square Station is 23 minutes.

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The Charles Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 739 out of 1002 reviews
Rating 8 - Good. 175 out of 1002 reviews
Rating 6 - Okay. 45 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - would stay again
Stayed 1 night in May 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in May 2025

8/10 Good

Walter L.

Liked: Cleanliness, property conditions & facilities
Great location!
Stayed 2 nights in May 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Imry

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. So convenient for attending Boston Calling and walking around Harvard Square.
Stayed 2 nights in May 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazingly helpful with all requests.
Stayed 1 night in May 2025

10/10 Excellent

Bess

Liked: Cleanliness, amenities
We have been staying here for over twenty years and we feel like it's our second home. We do think the rooms are pricey, BUT we love the location, the hotel and restaurant staff is always friendly and warm and the rooms and bathrooms are always clean.
Stayed 1 night in May 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure staying at the Charles.
Stayed 2 nights in Mar 2025

10/10 Excellent

susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was by far the nicest in Cambridge. The room was large and very comfortable. Staff was excellent.
Stayed 2 nights in May 2025

10/10 Excellent

kaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value
Stayed 2 nights in May 2025

10/10 Excellent

Bo Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

rodell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredibly welcoming and attentive, creating a warm atmosphere, while the facilities are top-notch, offering everything you need for a comfortable and enjoyable experience.
Stayed 6 nights in Apr 2025

10/10 Excellent

Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, roomy, elegant interior design.
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well located if one is going to meetings at Harvard or Harvard Business School
Stayed 2 nights in Apr 2025

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, uniquely decorated hotel! Right by Harvard square where there are lots of dining options. Safe, walkable area
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
I came for the Boston Calling Festival with my boyfriend and loved the convenience of walking to the hotel. The next morning we enjoyed breakfast at Henrietta’s together. We then spent a lovely day walking around Boston and Cambridge the next day before heading back to the hotel for the night. Leaving this morning was bittersweet. I will plan to come again and have recommended this hotel to my friends.
Stayed 2 nights in May 2025

10/10 Excellent

Leigh

Lovely hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff was pleasant. Walkable to Harvard stadiums and plenty of restaurants and shops.
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Eleanor

Lovely staff, comfortable room, great location!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn't even begin to describe how amazing this place is!
Stayed 1 night in Feb 2025

10/10 Excellent

Yu-jung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place at unbeatable location.
Stayed 2 nights in Sep 2024

8/10 Good

Milla

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and the atmosphere. Incredibly charming and lovely views out over Cambridge.
Stayed 1 night in Dec 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 2 nights in Mar 2025