“The most terrible experience we have ever had. No towels, no soap, only one pillow that was one inch deep. When we asked for towels were given 2towels size of a hand towel. That’s all we have got. They only come once a week. No one came all week to service the room. Beds lumpy and very uncomfortable. Windows filthy could hardly see through. Lift kept breaking down. Would never stay there again.”
“Had a lovely stay! The room was clean, comfortable and well presented, and the staff were all really friendly and welcoming. The food was also fantastic, with plenty of choice and everything we had was delicious. Overall, we really enjoyed our stay and would happily come back again. Would definitely recommend!”