Shaftesbury Vacations

Was expecting a compact room but this was an actual box. Literally no where to put anything. Was expecting at least a coat hook. No access to a hairdryer with extra payment. The most dry and awful air conditioning with no control. Mouldy shower. Noise from other rooms toilets flushing was like a Jet flying over. So confined - just no.

First time staying at this hotel. I was impressed with the property. Looked new, modern, and clean. Room a bit small but that’s par for the course in Europe. Great bathroom and shower. And similar to other reviews, great location in Westminster by Victoria Station. And very good and extensive breakfast buffet (included free).

Fantastic hotel as base for exploring London. Can't wait to stop again Christmas time.

Very helpful staff and an excellent location.

We were there for 13 nights. We saw Mo at check-in and check-out. Be aware that if you are elderly or have mobility issues this may not be the place for you. Our first room was on the top floor but Mo arranged to move us one floor down. Even then there were 64 stairs to climb and my wife and I are in our late 70's. This was a large strain on us even though we are reasonably fit. We had to think twice about going out for a short walk. The suite is basically appointed. A place to sleep, sit and eat. The bed was comfortable but the UK king promised is more like a Canadian queen bed. The a/c worked well as did the fridge. We did not use the cook top although it looked perfectly adequate. The washer/dryer and other appliances worked well. The building is very quiet.