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The Crossways

5.0 star property
Wake up to a complimentary English breakfast with scenic terrace views at this peaceful retreat, where attentive service ensures relaxation.

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Photo gallery for The Crossways

Restaurant - The Crossways (Shepton Mallet)
Reception - The Crossways (Shepton Mallet)
Deluxe Suite | Private spa tub - The Crossways (Shepton Mallet)
Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds - The Crossways (Shepton Mallet)
Restaurant - The Crossways (Shepton Mallet)
Located near Wells Cathedral, The Crossways offers a quiet escape with free English breakfast and a scenic terrace. Guests enjoy practical amenities like in-room WiFi, laundry facilities, and a business center, while the helpful staff enhances the overall experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Double Room

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Electric kettle
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
Private bathroom
Rainfall showerhead
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premier Double Room, Multiple Beds

Premier Double Room, Multiple Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premier Double Room, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Rainfall showerhead
  • 33 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Deep soaking bathtub
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Electric kettle
  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room

Executive Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed

Deluxe Double Room, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Double Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Electric kettle
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Shepton Mallet is home to The Crossways. Wells Bishop's Palace and Glastonbury Tor are notable landmarks, and travelers looking to shop may want to visit Kilver Court and Clarks Village. Wells Cathedral and Wookey Hole Caves are two other places to visit that come recommended. Visit our Shepton Mallet travel guide
View more Inns in Shepton Mallet
Map
Stocks Lane, North Wootton, Shepton Mallet, England, BA4 4EU

What's nearby

  • Wells Cathedral
    Wells Cathedral
    11 min drive - 4.4 miles
  • Glastonbury Abbey.
    Glastonbury Abbey
    15 min drive - 7.7 miles
  • Cheddar Gorge, United Kingdom.
    Cheddar Gorge
    26 min drive - 16.2 miles
  • Glastonbury Festival Site
    5 min drive - 1.7 miles
  • Wookey Hole Caves
    18 min drive - 7.1 miles

Getting around

  • Castle Cary Station
    16 min drive
  • Bristol International Airport (BRS)
    56 min drive

Restaurants

  • The George Inn
    8 min drive
  • Fosso Lounge
    11 min drive
  • The Crown at Wells
    11 min drive
  • The Quarter Jack (Wetherspoon)
    10 min drive
  • Tuckers Fish And Chip Shop
    10 min drive

About this property

The Crossways

Luxury inn near Wells Cathedral
Located close to Wells Bishop's Palace, The Crossways provides free English breakfast, a terrace, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also find perks like:
  • Free self parking
  • Express check-out, luggage storage, and barbecue grills
  • Concierge services, 4 meeting rooms, and smoke-free premises
  • Guest reviews speak highly of the breakfast, helpful staff, and first-rate property condition
Room features
All guestrooms at The Crossways have amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Wardrobes/closets, free infant beds, and electric kettles

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  • Free WiFi
  • Restaurant
  • Breakfast available
8.2 out of 10, Very Good, 354 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free English breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: GBP 20.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Crossways Inn Wells
Crossways Inn
Crossways Wells
Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Inn The Crossways Shepton Mallet
Shepton Mallet The Crossways Inn
The Crossways Shepton Mallet
Crossways Inn
Crossways
Inn The Crossways
The Crossways Inn
The Crossways Inn
The Crossways Shepton Mallet
The Crossways Inn Shepton Mallet

Frequently asked questions

Is The Crossways pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of GBP 20.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at The Crossways?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Crossways?

Check-out is at 10 AM.

Where is The Crossways located?

Situated in Shepton Mallet, this luxury inn is within 6 mi (10 km) of Wells Bishop's Palace, Wells Cathedral, and Kilver Court. Glastonbury Tor and Wookey Hole Caves are also within 6 mi (10 km).

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Reviews

The Crossways Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 284 out of 505 reviews
Rating 8 - Good. 151 out of 505 reviews
Rating 6 - Okay. 44 out of 505 reviews
Rating 4 - Poor. 15 out of 505 reviews
Rating 2 - Terrible. 11 out of 505 reviews

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, breakfast included and was lovely, room was lovely and cosy
Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
The Crossways is a lovely, privately owned hotel with attentive staff, good food and great EV car charging
Stayed 1 night in Nov 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic as always. Great food, great room, great service.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Friendly Hotel with excellent staff and great food
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Comfortable breakfast excellent pleasant staff. I would book afain
Stayed 1 night in Oct 2025

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar had lots of choice. Room overall was clean, although the bin hasn't been emptied.The bed was comfy and the shower Easy and safe parking
Stayed 4 nights in Sep 2025

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar had lots of choices. The room was clean, although the bin hasn't been emptied. Comfy bed and a good working shower and bathroom. Very friendly staff. Breakfast could do with fresh fruit, most is out of tins.
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

A beautiful clean hotel in the middle of nowhere which made it even better! Travelled down for a wedding at Pennard Farm and didnt know what to expect but a really lovely place. Staff were really friendly and welcoming and breakfast was beautiful. A truly pleasant stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Country comfort

Delightful small hotel in the countryside. Plenty of parking space. Tastefully decorated, quality fittings, clean and comfortable. Good restaurant with excellent food and service. Excellent place for a quiet holiday, or stopping place for a driving holiday through Somerset.
Stayed 1 night in Sep 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food, clean comfortable room
Stayed 2 nights in Feb 2025

10/10 Excellent

Mr G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, well located to explore the area
Stayed 2 nights in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great find! Lovely hotel with oversized rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay,comfortable bed,wonderful shower and a great location.
Stayed 2 nights in Aug 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice country setting, friendly staff, great breakfast
Stayed 1 night in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for my friend and I, room was clean and cosy and the location was lovely and rural.
Stayed 1 night in Jul 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

West Country stay

Stayed at the Crossway which is in a small village near Shepton Mallet. Lovely hotel and lovely, friendly staff. Very nice food and convenient for Wells, Shepton Mallet and Glastonbury
Stayed 3 nights in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, family friendly
Stayed 1 night in Sep 2024

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay at the Crossways Hotel

My colleagues and I used the Crossways Hotel as a base for three days. We were so impressed by the quality of the hotel in terms decor and furnishings. In addition the food and service was excellent. I am happy to strongly recommend this hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay over Christmas. Made to feel very welcome, fab staff and good food. Lovely big room
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming staff, easy parking, room was clean and modern.
Stayed 1 night in Sep 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Room was lovely, four poster bed was so comfy and the corner bath was delightful too! The food was also very tasty, definitely recommend this hotel if you’re in the area
Stayed 1 night in Feb 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big room. Comfortable and very clean. Great hospitality
Stayed 2 nights in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem

Amazing, great room and staff. Food and service couldn't fault.
Stayed 5 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Lovley place. Relaxing night away
Stayed 1 night in Sep 2024

8/10 Good

Haider

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Nice location, comfortable bed, good shower and amenities.
Stayed 1 night in Feb 2024