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Best Western Shaftesbury The Royal Chase Hotel

3.0 star property
Hotel in Shaftesbury with a sauna and a 24-hour front desk

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Photo gallery for Best Western Shaftesbury The Royal Chase Hotel

Indoor pool
Lobby
Fireplace
Executive Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board
Property grounds

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Comfort Room, 2 Twin Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Bathrobes
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Comfort Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Twin Bed, Non Smoking

Comfort Room, 1 Twin Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Comfort Room, 1 Twin Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Royal Chase Roundabout, Shaftesbury, England, SP7 8DB

What's nearby

  • Shaftesbury Abbey Museum and Garden - 14 min walk - 0.8 miles
  • Gold Hill Museum - 14 min walk - 0.8 miles
  • Larmer Tree Gardens - 13 min drive - 8.8 miles
  • Stourhead Garden - 23 min drive - 18.4 miles
  • Longleat Safari and Adventure Park - 30 min drive - 22.1 miles

Getting around

  • Gillingham Dorset Station - 12 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 57 min drive

Restaurants

  • ‪Gillingham Railway Station - ‬9 min drive
  • ‪Orchard Park Garden Centre - ‬8 min drive
  • ‪San Tonino Restaurant - ‬12 min walk
  • ‪The Half Moon - ‬1 min walk
  • ‪Amy's Fish & Chips - ‬16 min walk

About this property

Best Western Shaftesbury The Royal Chase Hotel

Hotel in the city center
Consider a stay at Best Western Shaftesbury The Royal Chase Hotel and take advantage of a terrace, a garden, and a library. For some rest and relaxation, visit the sauna. The on-site British cuisine restaurant, Byzant, serves dinner. In addition to a bar and conference space, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a reception hall, and smoke-free premises
  • Luggage storage, a computer station, and 6 meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Best Western Shaftesbury The Royal Chase Hotel have comforts such as 24-hour room service and premium bedding, in addition to amenities like free WiFi and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 13.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Byzant

Things to do

  • Indoor pool
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 3,875 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed: New Year's Eve and New Year's Day.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 13.50 per person
  • Pool fee: GBP 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Royal Chase Hotel Shaftesbury
Shaftesbury The Royal Chase
Best Western Royal Chase Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel
Best Western Shaftesbury
BEST WESTERN The Royal Chase Hotel Shaftesbury, Dorset
Best Western Shaftesbury The Royal Chase Hotel Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel Shaftesbury

Frequently asked questions

Does Best Western Shaftesbury The Royal Chase Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:30 PM.

Is Best Western Shaftesbury The Royal Chase Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Shaftesbury The Royal Chase Hotel?

Self parking is free at this property.

What time is check-in at Best Western Shaftesbury The Royal Chase Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Shaftesbury The Royal Chase Hotel?

Check-out is at 11 AM.

Where is Best Western Shaftesbury The Royal Chase Hotel located?

Located in the heart of Shaftesbury, this hotel is within 1 mi (2 km) of Cranborne Chase and the West Wiltshire Downs, Gold Hill Museum, and Shaftesbury Abbey Museum and Garden. Melbury Vale Winery and Fontmell and Melbury Downs are also within 2 mi (3 km).

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Best Western Shaftesbury The Royal Chase Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 164 out of 467 reviews
Rating 8 - Good. 186 out of 467 reviews
Rating 6 - Okay. 74 out of 467 reviews
Rating 4 - Poor. 30 out of 467 reviews
Rating 2 - Terrible. 13 out of 467 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dolores

Liked: Staff & service
Location was good.
Stayed 1 night in May 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and fantastic staff
Stayed 1 night in Apr 2025

10/10 Excellent

Shelly-Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular location! Staff is amazing and the Jack Russell is adorable…..be open to …. Experiences!
Stayed 3 nights in Apr 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Mar 2025

10/10 Excellent

Hilary

Friendly staff, clean room, quiet. Bed needs to be upgraded.
Stayed 3 nights in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Was a nice cheap hotel with the bonus of a pool
Stayed 1 night in Feb 2025

8/10 Good

savita

Liked: Cleanliness, staff & service, property conditions & facilities
It's a good stay for the price with access to swimming pool and proximity to Shaftesbury High street. Rooms are spacious and comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicola

Liked: Amenities
Comfort, nice staff and surroundings.
Stayed 2 nights in Jan 2025

6/10 Okay

Tony

Overpriced no breakfast included
Stayed 1 night in Apr 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Dec 2024

10/10 Excellent

Shaun

Very nice spacious room /clean . Easy parking . Good pub opposite
Stayed 1 night in Feb 2025

4/10 Poor

Amy

Liked: Cleanliness, amenities
reception staff nice, room was nice but was told the continental breakfast was free and to help ourselves but then on departure had to pay for it
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, pleasant atmosphere
Stayed 2 nights in Jan 2025

10/10 Excellent

BERYL ANN

Liked: Cleanliness, staff & service, amenities
Location perfect for visiting our Son & family for Christmas, which is10 minutes walk away.
Stayed 3 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel, with good parking and friendly staff. Breakfast is great and the benefit of the swimming pool was great.
Stayed 1 night in Oct 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities
Nice property looking a bit tired in places. Nice and clean but awful shower in room 11!
Stayed 1 night in Mar 2025

8/10 Good

Tracey

Liked: Amenities
Disliked: Cleanliness
Nice place and nice rooms but the room needed a proper clean
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK for one night

Lovely large room and bed. We slept well. Good shower too. Dinner was OK, breakfast a little expensive and not so good
Stayed 1 night in Jan 2025

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities
Very good quality
Stayed 1 night in Jan 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
The room, large and clean with comfortable bed, nice clean bathroom. Staff were really friendly and helpful. Food was good, breakfast cooked to order and lots of choice. The location of the Hotel is great for Shaftesbury town, a 12 minute walk takes you to the centre. We really liked it. We didn’t use the pool but it looks nice, although it seemed to be constantly used by locals mainly. Overall very happy
Stayed 3 nights in Jan 2025

6/10 Okay

shelagh

Liked: Cleanliness, staff & service
Big rooms comfy bed tired bathroom . Friendly staff good location
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room and great food

Nice room, lovely restaurant food
Stayed 1 night in May 2024

6/10 Okay

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It's a beautiful hotel but it just felt a little underwhelming.
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

I found the Hotel to have very friendly, helpful staff and I thought the room was good value for money.
Stayed 1 night in Oct 2024

8/10 Good

Margaret

Pleasant staff. Room warm. Bed comfortable and clean. Furnishings very tired and dated.
Stayed 1 night in Dec 2024