Vacations Close To Kensington Conference and Event Centre

Clean room and well maintained building

We stayed here 3 nights to celebrate a birthday. I found the restaurant and bar staff to be absolutely amazing, as we went to Savoy Grill, River Restaurant and American Bar. Food and drinks were great. Room (stayed in superior queen) was nice, but having paid similar rates for rooms at other London hotels I probably had high expectations. Anyhow, it still was a decent room and enough space for 2 people. I think the only thing that let it down was some of the reception staff could have been more attentive, or when I came to collect my ID as the lady forgot to return it when checking in I was told to wait but no update given. Eventually about 10 mins later the security guy comes over and asks if I had any other ID when my driving license clearly has my picture on it. Other than some minor customer service things I thought could have been done better, the hotel is a good location and at least can say now been to the Savoy!

Great location, you’re in the business district near the Tower of London, St. Paul’s Church, London Bridge and Tower Bridge. The staff was very accommodating and kind. The room was fantastic. I highly recommend anyone to stay at the V&M location

Great

What truly sets Raffles London at The OWO apart is the staff. The hotel itself is magnificent, but the people made our stay exceptional. The concierge team is simply incredible. They went above and beyond to make sure everything was perfectly coordinated throughout our stay. Nothing ever felt like too much trouble, and their attention to detail, professionalism, and genuine desire to help made a tremendous difference. Spy Bar was another highlight—an incredible atmosphere, beautifully executed, and a very special experience. Raffles at The OWO combines a spectacular property with something much harder to achieve: outstanding, genuinely personal service. That is what we will remember most and why we would absolutely return.