Apartamentos en Handsacre

“This property would not take my deposit and so I had to book elsewhere. They would not offer alternative payment method. Very poor communication, extremely unreasonable and completely unfair.”

“No issues at all, easy, great location”

“Room was dirty, no staff on site, low battery got me locked out of apartment for an whole night without refund and request for refund on rest of stay ignored. Security deposit apparently refunded but now having to chase it. False advertising that there's a bar, this is no longer open, zero drink or food available on site The place should be closed down”

“We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

“The check in instructions were a little confusing. Also the apartment is not that great given the price and the area. You could get a better room at the premier hotel”

“If I could rate this place a 0 I would . Took a chance on a place with no reviews and quickly found out why . On arrival stains on the bed and towels . Chewed up chewing gum on the side of the bed . Unclean kitchen . And cheap appliances . When I complained no response . I booked for a 3 night stay . For the first night I had to find a different accommodation to stay at as it was just that dirty . Contacted Expedia and was given a voucher . Response from this team is simply terrible . If you...

“Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry!”