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Crowne Plaza Birmingham City Centre by IHG

4.0 star property
Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk

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Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Rainfall showerhead
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Upgraded, High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Accessible, Club Lounge Access

Club Room, 1 King Bed, Accessible, Club Lounge Access | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Accessible, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Rainfall showerhead
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Rainfall showerhead
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Rainfall showerhead
Shower/tub combination
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Central Square, Holliday Street, Birmingham, England, B1 1HH

What's nearby

  • The Mailbox - 2 min walk - 0.1 miles
  • International Convention Centre - 5 min walk - 0.3 miles
  • Utilita Arena Birmingham - 8 min walk - 0.4 miles
  • Bullring & Grand Central - 10 min walk - 0.6 miles
  • Broad Street - 12 min walk - 0.7 miles

Getting around

  • Library Tram Stop - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 35 min drive

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬5 min walk
  • ‪Côte - ‬7 min walk
  • ‪Elio Cafe - ‬6 min walk
  • ‪Harvey Nichols Restaurant and Bar - ‬6 min walk
  • ‪Nando's - ‬6 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

Upscale eco-certified hotel near The Mailbox
Located close to International Convention Centre and Broad Street, Crowne Plaza Birmingham City Centre by IHG provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant, b1, offers breakfast, lunch, dinner, light fare, and kids' meals. Free in-room WiFi and a business center are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and coffee/tea in the lobby
  • Multilingual staff, luggage storage, and a 24-hour front desk
  • Concierge services, a TV in the lobby, and wedding services
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 312 rooms offer comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 43-inch flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hungarian, Portuguese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 21 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1974
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Secured self parking fee: GBP 21.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

Is Crowne Plaza Birmingham City Centre by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Birmingham City Centre by IHG?

Self parking is available for GBP 21.00 per day. Limited spots are available.

What time is check-in at Crowne Plaza Birmingham City Centre by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Birmingham City Centre by IHG?

Check-out is at noon.

Where is Crowne Plaza Birmingham City Centre by IHG located?

Located in Birmingham City Centre, this eco-certified hotel is within a 10-minute walk of Centenary Square, The Mailbox, and Utilita Arena Birmingham. International Convention Centre and Bullring & Grand Central are also within 15 minutes. Library Tram Stop is only a 4-minute walk and Grand Central Tram Stop is 7 minutes.

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Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1010 reviews
Rating 8 - Good. 240 out of 1010 reviews
Rating 6 - Okay. 81 out of 1010 reviews
Rating 4 - Poor. 43 out of 1010 reviews
Rating 2 - Terrible. 37 out of 1010 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Staff friendly and attentive - good breakfast and really good location for the train station
Stayed 2 nights in Jun 2025

10/10

Good location and clean rooms
Stayed 1 night in Apr 2025

10/10

Great staff, great location.
Stayed 1 night in Apr 2025

8/10

Hotel was great! Staff weren’t familiar with the area and pointed me in the wrong direction, so missed out on some sentimental visits
Stayed 2 nights in May 2025

10/10

Absolutely lovely place. Staff very welcoming. Cleanliness superb Would definitely return
Stayed 1 night in May 2025

10/10

Excellent
Stayed 2 nights in Jun 2025

10/10

Great location, rooms were lovely and great we had access to the club lounge
Stayed 2 nights in Mar 2025

8/10

Lovely hotel
Stayed 1 night in Apr 2025

10/10

Great hotel, rooms modern and high standard, close to shopping and arena
Stayed 1 night in Mar 2025

10/10

Really friendly and helpful staff.
Stayed 1 night in Apr 2025

8/10

An overall nice hotel with very convenient parking located directly under the hotel. The room was extremely clean and it was obvious the cleaning staff put a lot of effort into getting the room spotless. Breakfast buffet was great, lots of variety. Staff were friendly at check in and check out and throughout our stay. A short 10/15 minute walk to the centre of town and the bullring shopping centre.
Stayed 3 nights in May 2025

10/10

Staff were welcoming and the general ambiance of the hotel was very calm. Perfect for a getaway within the city but the added calmness of the hotel. Will definitely be visiting again
Stayed 2 nights in Apr 2025

10/10

Lovely hotel, so clean and really big rooms! Right by the utilita arena so great for any events. Can’t fault anything, room was spotless, toiletries included and great facilities. Staff helpful and kind, check in and out very easy
Stayed 1 night in May 2025

10/10

Very nice
Stayed 2 nights in May 2025

10/10

One of the best hotels I have ever stayed in, in terms of cleanliness, helpful and friendly staff. The food was excellent. Breakfast in particular was freshly cooked, and there was an abundance of choice.
Stayed 1 night in Apr 2025

10/10

I really enjoyed my stay, friendly staff, enjoyed my stay very much.
Stayed 2 nights in Mar 2025

10/10

Convenient location for our stay, spacious room, excellent shower.
Stayed 1 night in Mar 2025

6/10

The stay was nice - had to ask for bits for the room for example the disposable slippers- check in was simple as was check out
Stayed 1 night in Apr 2025

8/10

Nothing to comment on just average hotel and facilities
Stayed 1 night in May 2025

10/10

Perfect
Stayed 1 night in Apr 2025

8/10

Excellent staff lovely hotel.
Stayed 1 night in Feb 2025

8/10

Very central
Stayed 2 nights in Apr 2025

10/10

Had a lovely overnight stay. Room was clean, modern and felt luxurious. Breakfast had a great selection and wasn't over crowded. If I had to pick fault (which i struggle to find) the air con in the room sounded like a freight train. Was easy enough to silence and luckily wasn't too hot a night. Overall would definitely stay again.
Stayed 1 night in May 2025

8/10

Great rook size and staff were wonderful!
Stayed 1 night in Apr 2025

10/10

Great time away, friendly staff
Stayed 4 nights in Jan 2025