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Malmaison Birmingham

4.0 star property
Eco-certified hotel with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Malmaison Birmingham

Hallway
Havana Signature Suite | Bathroom | Free toiletries, hair dryer, towels, soap
Lobby
Club Deluxe Double Double Room | 1 bedroom, desk, blackout drapes, iron/ironing board
Property entrance

Popular amenities

  • Air conditioning
  • Gym
  • Hot Tub

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Club Double Room

Club Double Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Club Double Room

8.6 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Double Double Room

Club Deluxe Double Double Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Club Deluxe Double Double Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Double Room

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Double Room

8.8 out of 10
Excellent
(64 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Nirvana Signature Suite

Nirvana Signature Suite | 1 bedroom, desk, blackout drapes, iron/ironing board

Nirvana Signature Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Double Room

Club Deluxe Double Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Club Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Twin Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, desk, blackout drapes, iron/ironing board

Junior Suite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area | LCD TV

Suite

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Havana Signature Suite

Havana Signature Suite | 1 bedroom, desk, blackout drapes, iron/ironing board

Havana Signature Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 76 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
1 Wharfside, Birmingham, England, B1 2JR

What's nearby

  • The Mailbox - 1 min walk - 0.0 miles
  • Bullring & Grand Central - 7 min walk - 0.4 miles
  • International Convention Centre - 8 min walk - 0.4 miles
  • Utilita Arena Birmingham - 11 min walk - 0.6 miles
  • Broad Street - 15 min walk - 0.8 miles

Getting around

  • Grand Central Tram Stop - 5 min walk
  • Birmingham (QQN-New Street Train Station) - 6 min walk
  • Birmingham Airport (BHX) - 32 min drive

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬2 min walk
  • ‪Black Sheep Coffee - ‬4 min walk
  • ‪Côte - ‬4 min walk
  • ‪Elio Cafe - ‬3 min walk
  • ‪Harvey Nichols Restaurant and Bar - ‬3 min walk

About this property

Malmaison Birmingham

Upscale boutique hotel near Utilita Arena Birmingham
Close to The Mailbox and O2 Academy Birmingham, Malmaison Birmingham provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna or steam room, and indulge in a body wrap, a Swedish massage, or a manicure/pedicure. The on-site local cuisine restaurant, Chez Mal Brasserie, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with a gym and conference space.
Additional perks include:
  • Full breakfast (surcharge), luggage storage, and wedding services
  • A 24-hour front desk, smoke-free premises, and an elevator
  • A banquet hall, tour/ticket assistance, and concierge services
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 193 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with premium channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.1 miles (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Malbar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,035 square feet of conference space

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Frequently asked questions

Is Malmaison Birmingham pet-friendly?

Yes, Malmaison Birmingham allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

What time is check-in at Malmaison Birmingham?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Malmaison Birmingham?

Check-out is at 11:00 AM.

Where is Malmaison Birmingham located?

Located in Birmingham City Centre, this eco-certified hotel is steps from Shopping District and The Mailbox. O2 Academy Birmingham and Bullring & Grand Central are also within 15 minutes. Grand Central Tram Stop and Town Hall Tram Stop are within a 5-minute walk.

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Malmaison Birmingham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 648 out of 1027 reviews
Rating 8 - Good. 224 out of 1027 reviews
Rating 6 - Okay. 86 out of 1027 reviews
Rating 4 - Poor. 42 out of 1027 reviews
Rating 2 - Terrible. 27 out of 1027 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay - Close to all shops etc
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Gym was under renovation but was completed during my stay - excellent and attentive front desk !
Stayed 6 nights in Jul 2025

10/10 Excellent

Heidi

Liked: Amenities
A warm welcome; lovely room with everything we needed; a comfy bed and a peaceful night; great breakfast. Plus easy parking too! Only a short stay as we were attending a gig at the Utilita Arena - it was great to be able to walk there from the hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

karen

Liked: Cleanliness, property conditions & facilities
Lovely hotel close to the city centre
Stayed 1 night in May 2025

10/10 Excellent

Dan

Liked: Property conditions & facilities
The team was great very helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, great location, vibrant bar
Stayed 1 night in Apr 2025

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

8/10 Good

Alan

Liked: Staff & service
Disliked: Cleanliness
Decent place to stay but difficult to navigate to and didn’t feel safe at night outside the property. All staff were great.
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stay for the Black Sabbath concert, spacious room, quick and helpful check in even late at night. Bathroom could use a touch up but it was perfectly useable.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Apr 2025

8/10 Good

SAMAR

Liked: Cleanliness, amenities, property conditions & facilities
Handy city centre location
Stayed 1 night in Jun 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and superb location
Stayed 1 night in Mar 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Everything you need for a weekend get away, so central and well-appointed
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean, staff were friendly and is in a great location close to almost everything you need.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Newly renovated gym !
Stayed 1 night in Jul 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay- will definitely return!
Stayed 1 night in Jan 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Great location.
Stayed 1 night in Apr 2025

6/10 Okay

gary

Liked: Cleanliness, staff & service
It needed some TLC. Paintwork, carpets etc. Location was good.
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Fan stay. Beds and room amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

Phill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot fault the malmaison. Super comfy bed, quiet rooms (floor 4), great breakfast, and great location for theatres, shopping, china town etc. Cost more than I'd usually spend. But it was a birthday surprise for wife, and worth the money for the smile it gave her.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely rooms. Would stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab rooms in chic hotel

Fab destination with wonderful rooms
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous & really comfortable rooms
Stayed 1 night in Apr 2025

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly efficient staff. Great price.
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025