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Malmaison Birmingham

4.0 star property
Guests indulge in aromatherapy treatments and body scrubs at this upscale Birmingham retreat, then enjoy flavorful local cuisine at the hotel's stylish Brasserie.

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Photo gallery for Malmaison Birmingham

Lobby - Malmaison Birmingham (Birmingham)
Nirvana Signature Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds - Malmaison Birmingham (Birmingham)
Cocktail bar - Malmaison Birmingham (Birmingham)
Havana Signature Suite | Bathroom | Free toiletries, hair dryer, towels, soap - Malmaison Birmingham (Birmingham)
Property entrance - Malmaison Birmingham (Birmingham)
Malmaison Birmingham offers a luxurious city center escape. Unwind in the sauna with pampering treatments, enjoy local dishes at The Brasserie, and benefit from practical amenities like dry cleaning, conference facilities, and luggage storage for a seamless stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Double Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Double Room

9.0 out of 10
Wonderful
(81 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Twin Room

9.2 out of 10
Wonderful
(14 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Deluxe Double Room

Club Deluxe Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Club Deluxe Double Room

9.2 out of 10
Wonderful
(11 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Club Deluxe Double Double Room

Club Deluxe Double Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Club Deluxe Double Double Room

9.6 out of 10
Exceptional
(15 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Club Double Room

Club Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Club Double Room

9.0 out of 10
Wonderful
(38 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite

Suite | Living area | LCD TV

Suite

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Nirvana Signature Suite

Nirvana Signature Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Nirvana Signature Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Havana Signature Suite

Havana Signature Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Havana Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Deluxe Double Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Club Deluxe Double Room

  • Sleeps 3
  • Free WiFi

View all photos for Standard Double Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Twin Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Birmingham City Centre, a neighborhood in Birmingham, Malmaison Birmingham is in the entertainment district and near the airport. Symphony Hall and Cadbury World are cultural highlights, and travelers looking to shop may want to visit Broad Street and Bullring & Grand Central. Looking to enjoy an event or a game? See what's going on at Utilita Arena Birmingham or Villa Park. Visit our Birmingham travel guide
Map
1 Wharfside, Birmingham, England, B1 2JR

What's nearby

  • The Mailbox
    The Mailbox
    1 min walk - 0.1 miles
  • Birmingham Town Hall UK
    Broad Street
    6 min walk - 0.4 miles
  • Symphony Hall
    Symphony Hall
    6 min walk - 0.4 miles
  • International Convention Centre
    International Convention Centre
    8 min walk - 0.4 miles
  • Bullring & Grand Central
    Bullring & Grand Central
    9 min walk - 0.5 miles

Getting around

  • Grand Central Tram Stop
    5 min walk
  • Birmingham (QQN-New Street Train Station)
    6 min walk
  • Birmingham Airport (BHX)
    32 min drive

Restaurants

  • Black Sheep Coffee
    4 min walk
  • Malmaison Birmingham
    1 min walk
  • The Craven Arms
    4 min walk
  • Tamatanga
    2 min walk
  • Cherry Reds Café Bar
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.1 miles (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Malbar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,035 square feet of conference space
  • Meeting rooms

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Frequently asked questions

Is Malmaison Birmingham pet-friendly?

Yes, Malmaison Birmingham allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Malmaison Birmingham?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Malmaison Birmingham?

Check-out is at 11:00 AM.

Where is Malmaison Birmingham located?

Located in Birmingham City Centre, this boutique hotel is within a 10-minute walk of The Mailbox, Broad Street, and Symphony Hall. Bullring & Grand Central and Utilita Arena Birmingham are also within 15 minutes. Grand Central Tram Stop and Town Hall Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Malmaison Birmingham Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 761 out of 1167 reviews
Rating 8 - Good. 245 out of 1167 reviews
Rating 6 - Okay. 99 out of 1167 reviews
Rating 4 - Poor. 38 out of 1167 reviews
Rating 2 - Terrible. 24 out of 1167 reviews

Reviews

Verified

8/10 Good

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient near the train station. Clean and well maintained
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location, staff superb and very helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel , central location especially with the car park being so close . The restaurant was pricey for the portions but the service was excellent. Also I think for the spa use the times need to be changed to earlier Acess as we were unable to use them as check-in times 3pm ,abs checkout time was 11am but access to spa was 10am .
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Luned

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, convenient to city centre and especially Birmingham New Street. Quiet hotel.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
Slightly dated rooms. Overall a good hotel in a great location
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Spacious room, very good breakfast and dinner (food and service) and a small but well equipped gym
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel in central Birmingham. Has a small spa on site which you can use at a discounted rate as a guest. Was surprised to see there wasn’t a pool there but other facilities you can use. You can’t prebook the spa which is a shame, only hope there’s availability on the day. We had an issue with the drainage in our room, however once notified, staff were efficient at relocating and upgrading us for the inconvenience. I found staff to be very polite and attentive. Perfect location for wandering down to the bullring too. Also as a Starbucks onsite!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities
Excellent stay as always - friendly welcoming staff from check in to check out - a perfect stay - thank you.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Hotel fine for a quick stopover. I thought Malmaison was a little more upmarket than I found it but room was a good size, clean and the bed was comfortable - my only complaint was that you could hear a lot of voices from the corridor and adjoining room but this didn’t continue too late into the night. Reception staff were pleasant enough but slow and unable to help with basic questions such as ‘where can I find a postbox?’. The hotel was in a good location for what I needed and I would stay again should I need to be in that area.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
We always stay here when we come to Birmingham. It is a great hotel with lovely staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities
Easy check in/check out Breakfast was pukka
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Fantastic staff and room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Lovely room great staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Clean room and staff very helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Malmaison is conveniently located a few blocks away from the main train station for Birmingham, and this is in the middle of all the action in the central city, even part of the Mailbox mall with a movie theater and excellent restaurant-bar-pub choices.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
Lovely stay . Beautiful hotel and the most comfortable beds
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly exceptional! Service above and beyond from start to finish.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Great sized room, lovely dinner in hotel restaurant.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room nice restaurant friendly staff and really good breakfast
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and efficient staff. Amazing water pressure. Quiet. Very comfy bed & pillows and fluffy towels.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
A spacious and clean room with great amenities. Staff were friendly. The hotel is well placed for food outlets and parking.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
Fabulous room and great breakfast. Service was spot on.
Double double club room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities
Wonderful hotel - luxury!
Stayed 1 night in Nov 2025