Vacations Close To Catalonia Caribe Golf Club

Fue muy buena la comida , buena atención Empleados simpáticos y se goza demasiado

Grate food and amenities, Clean room, helpful staff, good beds, will come back again

Good

It was a great trip and all employees was very friendly. Love it. Definitely Come Back.

PROS The bartenders are friendly and nice. Shoutout Antonio and Amber by the pool. Fiod quantity: A lot of restaurant options every night to try something new. The private pool was amazing and had a good view to the ocean The nightly shows were amazing. All of the dancers and performers were incredibly talented and it was an absolute treat every night. Unexpected high level entertainment. Room service was awesome. CONS Bedding: was not comfortable at all. Sheets felt like a public school paper towel and pillows felt like they were made in bedrock. The beach: not sure if it was just a bad time of year but the beach was absolutely disgusting & filled with seaweed everywhere. They were consistently bulldozing and trying to clean it but to no avail. If you are expecting a beautiful beach, go elsewhere. No one was even at the beach, let along in the water. Everyone was by the pool each day. Reservations for restaurants: we were told that a few restaurants needed reservations. We called around noon for reservation that night & they were full. They said they were booked into next week. Not very ideal for a 4 day vaca. Restaurants: Many restaurants that didnt do reservations had long wait times depending on when you went. Go early. Food Quality: Just wasn't that great. Kids: although advertised as "adults only", one side of the resort is family . So dont expect a true "adults only" experience during dinner or entertainment

The staff was really friendly and attentive in the restaurants and bar. It was the best thing the hotel had. The courtesy changing rooms with showers were awesome. The infrastructure of the hotel was very modern and the rooms were very comfortable. Things to improve would be the lobby checking customer service. The moment we arrived got stressed out right way. There was a mistake done my Expedia where I put my child’s age correctly and they booked it for an infant. The hotel instead of prioritizing the guess experience and correcting it without penalizing the customer they made us pay extra for our daughter. We believe this was an opportunity to excel in high customer service. But it didn’t happen. Very disappointing and frustrating going out of your budget for a mistake someone did. The customer service agent was very professional and did everything he could contacting Expedia even talking to the director at the time. But He wasn’t any help at all and said there’s nothing he can do.