Hoteles de 3 estrellas en Sunderland

“Best location ”

“Excelente atención del personal del frontdesk y el restaurante, la ubicación del hotel fue buena, sus instalaciones son muy conservadoras pero les falta mantenimiento aunque son funcionales, se siente extraño el escuchar crujir el piso en casi todo el hotel donde uno camina.”

“Ok”

“No dispone de ascensor es muy complejo moverse por sus gradas ”

“Friendly staff..clean room”

“I have to say that the hotel met absolutely my expectations. The room was comfortable, nice and clean. Furthermore the hotel staff was really nice and friendly. The only negative aspect was the cleaning of the toilet once we were staying in the room. For instance, in 4 nights we had the same towels although, I imagine that they would have solved the problem inmediately if I had notified it. In general, everything was quite good. I strongly recommend it.”

“Solo una pega: camas single en habitación familiar es sofa cama con muelles que clavan. ”

“The premier suite needs the toilet seat fixing and a plumber needs to sort out the drainage as when the bath drains it back up into the shower tray in the bathroom.”

“Todo muy bien y repetiremos ”

“We stayed here last weekend with our in-laws to visit family and the hotel was perfect for what we needed. The staff are really nice, I can only mention by name Jonathan on reception who was very helpful but all the other staff on reception were also lovely as well as the bar staff and chambermaids. We had two rooms just above the discotheque which is open at weekends and the night receptionist told us to expect a bit of noise but to be honest we were so whacked out it wasn't a problem. We...

“Staff were helpful. Hotel building is very grand and the room was large and comfortable. Reasonably clean. Breakfast was the worst hotel breakfast I have even seen. A hot plate full of congealed and dried out sausages and fried eggs which looked so bad I decided not to bother. The coffee machine didn’t work. No staff on hand to assist. Truly awful. In addition the hotel restaurant is a separately-owned Indian establishment, and while I am assured that it is very good, the entire hotel reeks...

“La instalacion terrible. Nos vimos obligados a cancelar la estadia por la suciedad. Hablamos con el Manager y nos comento que hablaramos con ustedes para el reembolso. No es la primera vez que utilizamos su compania y nos impresiono en esta oportunidad Negativamente. Quedo pendiente de una respuesta . Gracias.”

“Modern, well furnished and clean rooms. Great location for local shops, cafes and restaurants and 10 minutes walk to West Jesmond metro station. Great value for money too.”

“El hotel estaba acorde al precio, el personal muy amable y el desayuno y la cena no estaban incluidos pero estuvieron muy bien ”