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Hotel Bannatyne Durham

Property class: 3

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Photo gallery for Hotel Bannatyne Durham

A spacious indoor area with multiple seating arrangements including tables and couches, a large glass partition, and a television screen mounted on the wall. - Hotel Bannatyne Durham (Durham)
A room with four reclining chairs and a bench, arranged in a row. - Hotel Bannatyne Durham (Durham)
A gym with various exercise equipment, including treadmills and weight machines, arranged in rows. - Hotel Bannatyne Durham (Durham)
A spacious indoor area with a play area, seating, and large windows. - Hotel Bannatyne Durham (Durham)
A modern hotel room with a large bed, bedside tables, a desk, and a flat-screen TV. - Hotel Bannatyne Durham (Durham)
Consider a stay at Hotel Bannatyne Durham and take advantage of a playground, a hair salon, and a bar. Indulge in a body scrub, a hot stone massage, and a manicure/pedicure at the onsite spa. Enjoy the gym, as well as activities like racquetball/squash. Free in-room WiFi and a steam room are available to all guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Gym
  • Bar
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double or Twin Room

A hotel room with a large bed, two pillows, a bedside table with a phone, and a painting on the wall.

Standard Double or Twin Room

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Double or Twin Room

A hotel room with a large bed, a desk, a TV, and a mirror.

Premium Double or Twin Room

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Durham is home to Hotel Bannatyne Durham. Gala Theatre Durham and Durham Heritage Centre and Museum are cultural highlights, and some of the area's landmarks include Durham Cathedral and Durham Indoor Market. Looking to enjoy an event or a game while in town? See what's happening at Karting North East or Pelaw Grange Greyhound Stadium. Visit our Durham travel guide
Map
Eden Terrace, Durham, England, DH1 2HJ

What's nearby

  • A historic stone building with a central tower, arched entrance, and surrounding trees.
    Durham Castle
    4 min drive - 2.7 miles
  • A pitcher plant with a red rim and green leaves.
    Durham University
    4 min drive - 2.9 miles
  • A historic castle, a calm lake, and surrounding trees.
    Durham Cathedral
    5 min drive - 3.2 miles
  • Top Gear Karting
    6 min walk - 0.4 miles
  • Diggerland
    13 min drive - 8.7 miles

Getting around

  • Durham Station
    4 min drive
  • Newcastle Intl. Airport (NCL)
    31 min drive

Restaurants

  • Starbucks
    7 min walk
  • Rotunda Bar
    3 min drive
  • The Queens Head Hotel
    19 min walk
  • China Diner
    18 min walk
  • Marco Pierre White Steakhouse Bar & Grill
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool (guest access)
  • Playground
  • Racquetball/squash
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 27:
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool
The following facilities are closed on New Year's Day:
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Facilities fee: GBP 15 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for GBP 1 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Payment for the reservation is due at noon on the day of arrival.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Hotel Bannatyne Durham pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Bannatyne Durham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Bannatyne Durham?

Check-out is at 11 AM.

Where is Hotel Bannatyne Durham located?

Situated in Durham, this spa hotel is within 2 mi (3 km) of Top Gear Karting, The River Wear, and Gala Theatre Durham. St. Nicholas Church and Durham Indoor Market are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Bannatyne Durham Reviews

8.0

Very Good

8.4

Cleanliness

7.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 379 out of 1001 reviews
Rating 8 - Good. 336 out of 1001 reviews
Rating 6 - Okay. 188 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff on reception very friendly and helpful
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended :) Clean, as described
Stayed 2 nights in May 2026
Verified review

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are all friendly and helpful, having free parking, not far from the city centre, was incredibly helpful
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at this hotel in the past, always a great experience. This time round it was that much better because of the staff. The lady working on reception when we checked in, was friendly and efficient. Accommodating to our request on check in for a fan, and for a later check out. It was hugely appreciated. Will definitely be back!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, property conditions & facilities
Nice, clean hotel
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room - spacious and very comfortable. No hot water unfortunately for the shower. Good location for public transport into Durham (bus) and close to shopping.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities
Nice hotel. Clean room and a comfy bed with a spar just opposite. Rooms recently refurbed
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel with helpful staff
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Budget hotel, clean enough and the staff were really nice people. Very helpful. About a £10 Uber ride from the train station.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff and clean room.
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Dan

Liked: Staff & service
Disliked: Amenities
Hotel staff were exceptionally helpful and friendly but having stayed in bannatyne hotels previously, this one is extremely disappointing. No breakfast was included nor was the gym so all additional extras and to be told if I booked direct the gym would have been included is very unhelpful. The one morning I went over to the health club for breakfast I was greeted by a very unhappy woman behind the till in the cafe who complained she had too much going on by herself. This might have had something to do with 5 members of staff stood at reception talking! Definitely won’t be staying here again, utterly ridiculous!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Sophie

Liked: Cleanliness, staff & service, amenities
Really noisy room- Chinese water torture dripping sound and everything creaked. Apart from that generally clean and ok for a single overnight. There are extra charges for the gym/pool.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean friendly. The reception staff were delightful and so very helpful
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Pleasant one night stay in the area seeing friends. Hotel nice clean and comfortable bed
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Caroline

Liked: Cleanliness, staff & service
Staff were very welcoming and also helpful over the phone.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows were extremely comfortable. Nice big room which was well furnished with everything you need.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

IAN

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. The hotel was clean and in a quiet location.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
A comfortable stay, clean, good size room , great for a one night stay.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly and helpful.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Andrew

Liked: Staff & service
staff were very friendly and welcoming
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Martin

Liked: Property conditions & facilities, room comfort

Happy enough

Very pleasant stay. Good location for Durham. Reasonably priced with the option of leisure facilities.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Did not have breakfast we were up and away early Bed was comfy, used a local pub for food at night 5 mins walk, The Sportsman.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean room with everything that we needed
Stayed 1 night in Jun 2025