Winton Vacations

Location was good. Hotel was clean. Front desk was very welcoming. My balcony was partial to oceanfront. In the near future I would choose a higher floor, so I don’t hear the outside traffic. Other than that it was great!

Room was not ready upon arrival. Could not check in until after 5 pm, even though I did a pre check in and it stated that the room was ready. Staff said they would contact me when it was ready but I had to go back in and see was it ready.

The room wasn't very clean and smelled bad. The bathroom fan didn't work. Ice machine on our floor didn't work. We had to get blankets as they didn't leave them in the room. The microwave had a molding sandwich in it. Over all we stayed because we had reservations but we will not be back and will not recommend. The door needed repairs so you had to go through the restaurant on a wet slippery floor from the beach. The staff was okay but not really very nice.

The view and deck were amazing! Honestly, this was why I chose this hotel. The staff were very friendly and made me feel welcomed. Having the door locked after 9 PM made me feel safer. However, the hotel was a little rundown. The carpet should be replaced with a hard surface, and the shower, including the loud fan, could use some attention. The bed was noisy due to the weak platform that rattled when you moved.

The rooms are very dated. The wallpaper was coming apart at the seems. The carpet was old and dingy. The bathrooms were also dated and need to be updated. The location is fantastic and the amenities were great. However, the main pool was not very clean at all. The hallways were hot as heck and should be cooled down a bit. The Italian restaurant here was fantastic. Staff was very friendly and helpful. But overall, this place needs a lot of work.

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