See all properties

Quality Inn & Suites Franklin

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn & Suites Franklin

Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets - Quality Inn & Suites Franklin (Franklin)
Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets - Quality Inn & Suites Franklin (Franklin)
Exterior - Quality Inn & Suites Franklin (Franklin)
Free buffet breakfast - Quality Inn & Suites Franklin (Franklin)
Lobby - Quality Inn & Suites Franklin (Franklin)
Quality Inn & Suites Franklin provides amenities like a free breakfast buffet and laundry facilities. Stay connected with free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Franklin, Quality Inn & Suites Franklin is in the city center. Franklin Commons Shopping Center and Armory Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Franklin Historic District and Barret's Landing. Visit our Franklin travel guide
Map
1620 Armory Dr, Franklin, VA, 23851

What's nearby

  • Franklin Commons Shopping Center
    3 min walk - 0.2 miles
  • Armory Plaza
    11 min walk - 0.6 miles
  • Paul D. Camp Community College - Franklin Campus
    2 min drive - 1.5 miles
  • Planters Peanut Center
    36 min drive - 28.5 miles
  • Merchants Millpond State Park
    59 min drive - 57.8 miles

Getting around

  • Norfolk Intl. Airport (ORF)
    63 min drive

Restaurants

  • Love's Travel Stop
    2 min drive
  • McDonald's
    2 min walk
  • El Ranchero
    4 min walk
  • Bojangles' Famous Chicken 'n Biscuits
    3 min drive
  • Starbucks
    2 min walk

About this property

Quality Inn & Suites Franklin

Hotel in the city center
Quality Inn & Suites Franklin provides amenities like a free breakfast buffet and laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • RV/bus/truck parking, a 24-hour front desk, and luggage storage
  • A gift shop
Room features
All 77 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Refrigerators, microwaves, and irons/ironing boards
  • Cable channels, coffee/tea makers, and phones

Similar properties

Lobby
Super 8 by Wyndham Franklin
Franklin
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
7.0 out of 10, Good, 460 reviews
Super 8 by Wyndham Franklin
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Franklin
Comfort Inn Hotel Franklin
Franklin Comfort Inn
Comfort Hotel Franklin
Quality Inn Franklin
Quality Franklin
Quality Inn Suites
Quality Inn & Suites Franklin Hotel
Quality Inn & Suites Franklin Franklin
Quality Inn & Suites Franklin Hotel Franklin

Frequently asked questions

Does Quality Inn & Suites Franklin have a pool?

Yes, this property has a seasonal outdoor pool.

Is Quality Inn & Suites Franklin pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites Franklin?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Quality Inn & Suites Franklin?

Check-out is at 11 AM.

Where is Quality Inn & Suites Franklin located?

Located in the heart of Franklin, this hotel is within a 10-minute walk of Franklin Commons Shopping Center and Armory Plaza. Lakeview Medical Center and Paul D. Camp Community College - Franklin Campus are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Quality Inn & Suites Franklin Reviews

7.2

Good

7.0

Cleanliness

8.0

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 73 out of 232 reviews
Rating 8 - Good. 52 out of 232 reviews
Rating 6 - Okay. 60 out of 232 reviews
Rating 4 - Poor. 23 out of 232 reviews
Rating 2 - Terrible. 24 out of 232 reviews

Reviews

Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Room was clean, and the staff was very friendly and accommodating.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, easy to find room, everything I needed for overnight stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Check in was very easy and staff very friendly and room and area was very clean
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Bruce

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff was excellent, room really needed upgraded, smelled musky/moldy.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Nice pool and served breakfast.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Willie

Liked: Cleanliness, amenities, property conditions & facilities
The continental breakfast was great..Nice and super clean room...Thanks
Stayed 1 night in May 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff that I dealt with, wee very courteous and helpful...!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Shirley

Stay was good rooms clean and very quite area
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

tenika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again!

Hotel was clean and smelled fresh. Check-in was quick and easy. Staff was nice and helpful. Rooms was freshly cleaned. Beds were nice and comfortable. Quiet. Near gas stations, restaurants, and Walmart.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Mary

Liked: Staff & service, property conditions & facilities
Great staff, clean, good parking.
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Kelly

Disliked: Cleanliness, amenities
The sweet lady who checked me in was awesome. After that everything and everyone was downhill. The room smelled musty, so much so that I woke up with a raging headache. The neighborhood is kinda sketchy and loud and the room was outdated and not the cleanest. I will not stay here again and do not recommend.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable. The location was great and the service was friendly.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Edessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property multiple times for business travel. The front lobby is always clean, and the staff are pleasant. I typically stay in a room with 2 double beds nonsmoking. The room was spacious enough for me, clean and smelled great. The bed was great as well.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kalib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Staff is wonderful and respectful, the only thing i dont like is the channels, its boring in those rooms, they need to upgrade whag customers can watch, imagine staying for days and watching all those damn commercials and nothing to basically watch, do better. Besides that the place is cool and i love it
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff friendly, works to make your stay enjoyable.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well maintained property
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Brenda

Liked: Staff & service, property conditions & facilities, room comfort

Great place- win win!

Purfect for our family needs. Clean, pleasant people, and descently priced. Will stay again. .
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Christina

Liked: Staff & service
Disliked: Property conditions & facilities
Overall needs updating, room was dinghy and felt unsafe. The door did not close tight, although you could lock it, but it had about 1/2 inch gap you could see daylight. The staff was helpful and courteous with extra towels. The breakfast was minimal with cold cereal and toast/ muffins or yogurt. Could have had some fresh fruit.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Crystal

Liked: Staff & service, property conditions & facilities, room comfort

Not what you’d expect

They accommodated us and cleaned a room for us so we could check-in early from driving 12 hours. They are wonderful and it’s really quiet there.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was next to everything shopping and food
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fair amount of places to eat with variety. A large Walmart very close, easy access to gas stations and Route 58 and 258. Friendly staff, pool, continental breakfast, and shady areas with grills and picnic tables.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Stacy

Liked: Staff & service
The property needs renovation. The furniture is old and furniture is worn. The front desk staff were friendly.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

jacquelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the location i was able to go just about anywhere by walking. Didnt even have to drive
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Cristina

Liked: Amenities
Air conditioning poor system. Hot in that room. Facility is cleaned!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated, bare bones facility that's fine for a short period. Rene greeted us upon arrival and could not have been friendlier or more helpful. Our king size bed was comfortable, and the room and bathroom were clean. Air conditioning was excellent.
Stayed 1 night in Aug 2024