West Glover Vacations

Nous avons eu droit à un surclassement dans la nouvelle section de l’hôtel. La chambre était bien aménagée et assez spacieuse. La lumière naturelle abondante vu la porte patio arrière qui donne sur la rivière. Il y avait quelques cheveux dans la douche, mais sinon la propreté de la chambre était bien. Les lits sont confortables. Nous nous sommes bien amusés au mini golf et avons mangé quelques plats rapides au restaurant du bowling. La nourriture était bonne. Le matin nous en avons profité pour manger quelques petites bouchées offertes par l’hôtel près du bureau à l’entrée. Les enfants ont apprécié faire leur choix. La piscine bénéficierait d’un bon nettoyage des rebords, des murs et du fond. Le chlore dans l’eau était quand même bien géré. Le personnel à l’entrée a été très serviable et poli.

Beautiful

Looks nothing like the photos, run down and in need of a refresh. Front desk stuff were bothered if you asked a question. Was placed in a room near lobby with loud music and all night noise.

Beautiful room that was quiet and comfortable. The Lazy Goat Tavern was excellent. Staff was helpful and pleasant. We enjoyed relaxing at the spa as well. Overall, amazing stay.

DO NOT STAY HERE——What should have been a relaxing stay turned into an infuriating and exhausting ordeal due to gross negligence and unprofessional conduct by the property management company overseeing this privately owned condo. On my second day I left briefly for breakfast and after I returned I was shocked to discover that the door code to my condo did not work, leaving me locked out of the property. I called the property management office multiple times before anyone answered. When I finally did get through, I was placed on hold for over 50 minutes before anyone offered assistance. Being stranded outside the property that I paid for is completely unacceptable. Also the shower-head broke off, rendering one of the bathrooms unusable. I was happy to pay the nightly rate but I requested a refund of the property management fee, given that the services it supposedly covered—responsiveness, maintenance, and reliable access—were nonexistent. My request was denied, and instead I was offered a $250 voucher, which is entirely insufficient and frankly insulting given the circumstances. What I received was hours of inconvenience, unresponsiveness, and unacceptable conditions. I would NOT recommend this property as long as it’s being managed by Eurorentals.

Great location but front desk staffing was minimal at best. Waited