Verbank Vacations

Convenient location

Lovely hotel and great location. Loved it. I rated it good because I arrived early and as expected my room wasn't yet ready. No problem. I left my bags and asked that they be taken up when the room was ready. I came back much later in the day (after check in time) and room wasn't yet ready and my bags of course weren't taken up. When I expressed some frustration, the situation was immediately resolved. But, I still don't get the delay. They tried to make it up to me by leaving a bottle of wine, strangely with a card wishing me a happy 30th anniversary, which was not the case - my wife of 35 years died three months ago so that was clumsy. When I sent to check out today, I saw on my bill a charge for the bottle as well as two other charges that were not made. So, while I love the place I'll need to think about whether I'll go back.

Old! Not worth the money! Especially the bed ! Honestly everything was horrible!

Ive stayed at this hotel a several times over the years. Sadly, I feel like the general up-keep and design asthetic is looking outdated. Service was fine. Location is good if you dont want to deal with crowds in Mid town. Food in restaurant yummy.