Paquetes Vacacionales Incluyen Hotel y Vuelo a Vance

The hotel, location, restaurants and staff are amazing and the Christmas decoration was so beautiful. We will always remember our stay at this hotel. It’s a very special place.

The room was over $500 a night. For that we found the following: 1. The air conditioner split in the wall was filthy. Black sooty gunk right where the air comes out. 2. The toilet paper holder was falling off the wall so we used the spare loose roll that was on a table. 3. Not enough hooks in the bath so we pulled in a small side table to hold the towels. 4. The charger system did not work that was on a table. 5. There was NO ROD TO HANG CLOTHES. For over $500 a night. There was an old crooked armoire with shelves and loose hangers lying flat on a shelf. I hung my clothing outside the armoire hanging off it's crown molding. 6.The continental breakfast was not maintained or manned. 7. There was no milk for coffee. 8. Several bike locks were broken. 9. One bike had a flat tire that I discovered half a block away. 10. The bike my husband used squeaked so badly that we bought a can of WD40 in town to use on the bike. 11. Finally, a sad, pathetic small horrible and weird fake painting over the fireplace. Great location, clean sheets, completely and utterly run-down. Would never ever recommend it.