Nice staff, special thanks give to reception team Kylie. She is so helpful! Professional!
Spacious room, spotlessly clean, friendly staff, handy location.
Great customer service. Quiet rooms and excellent location
Stayed one night with my husband for a city-break. We loved the location - convenient for Darling Harbour and the city centre. Our room was quiet and had a pleasant view over Darling Harbour. We purchased a special rate which included breakfast and late checkout - we felt it was great value.
Stunning service, King Exec Room was gorgeous. Shower and bath were amazing. Kevin Murphy samples in the bathroom and they even gave a complimentary bottle of bubbles for my partners birthday!
We found that the hotel foyer and the room itself were tastefully decorated, and the Views on harbour are really lovely. The attention given to customer care could be better. There was no drinkable water in the room and the temperature control in the room did not work. Yet, overall it is a great ...
Great spacious room, they even left some small gifts for my child when they set up the sofa couch!
Great place Great location Great staff Great room
Amazing room with tub! Luxurious feels. Great location. Walking distance to Pitt street mall and everything else in CBD
Liked that all staff were wearing masks and staying safe when helping customers. Hotel was clean, did appreciate the weigh scale in the lobby, been in many hotels and never seen that before, first time staying in Holiday Inn, won’t be the last.
Loved the pool, the room, the view, the extra effort staff went to set up extra bedding. Also, the professional and lovely attitudes of the staff. Wonderful! The only thing I didn’t like was that we only stayed one night. We will be back!
We had a great stay. Located right by a Big Bus stop for both Red and Blue lines.
The room was beautiful and very spacious. The location of the hotel was great, close walking distance to main attractions.
We chose to stay at the ShangriLa for an Anniversary and Birthday combined. The location is great. Our room was a Opera House City view, but because of where the bed was placed in the room..our view was looking into buildings. If the bed was on the other side of the room, the view would have been ...
Easy check and checkout; friendly staff, close to Darling Harbour, clean and comfortable room. The water pressure in the shower was dissapointing.
amazing and attentive staff! Fatima at reception went above and beyond to make sure our stay was special.
The location is the best close to everything Highly recommend staying here
Great Location in Sydney City, so close to everything. Staff were nice and room was good.
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