St-Francois-de-l'Ile-d'Orleans Vacations

This was a return visit and we enjoyed it just as much as the first time. Our room was very clean, the staff pleasant and helpful. This time we also enjoyed the downstairs kitchen and lounge. We will return.

The room was very clean , comfortable and modern. There was a nice kitchen . You could walk to everything in Quebec from the hotel. The only issue was the router went off line for 2 days over the weekend but was fixed by the 3d day. Access to the room is digital so in the third day we had to call to get a code to access the room.

Couldn’t say more about the service staff, everyone was very helpful and went above and beyond to make you feel comfortable!

The pictures of the room listed on their website showed our room (Studio Lit King avec Divan-Lit Queen) had full refrigerator and/or freezer. However, the room we got only had a mini fridge. We got some frozen stuff with us to cook and all of it went bad due to no full refrigerator. The kitchen pictures on website are also misleading as it showed full sized stove. Instead, there was one portable induction stove provided.

Bien situé, excellent service de la part de l'équipe des lofts, mais malheureusement à notre arriver ce n'était pas propre. Mais après courriels et téléphone nous avons été déplacer au loft Dorchester qui est beaucoup mieux. Merci à Mila qui nous à aidés. Et aussi les photos presenter sur le site de hotel.com sont très trompeuses pour ne pas dire inexactes.