Spirit Lake Vacations

The hotel lacks communication between the front desk and the maids. A maid came at 0830 to clean the room even though the Do Not Disturb sign was on the door and check-out wasn’t until 11AM. I then went to the front desk and asked for a late check-out at 1PM which was granted Another maid arrived at 10AM again to clean the room. After which a call came at 11AM from the front desk asking about checking out-I informed her for the 3rd time of our previously agreed 1PM check-out time. The breakfast we ordered à la carte was the worst. Concrete hash browns,unbuttered toast and hardly cooked eggs on the eggs Benedict. Very expensive.We should have complained but didn’t.I noticed there were no comment cards anywhere.Very disappointing experience.

We were checked out early by the staff without our permission. Cleaning staff opened the door to our room without knocking while we were still in there. There was not a very good reason for doing so from the clearing staff or the hotel staff. It’s a bit disappointing.

Nice clean place and room. Good breakfast. Couldn't undeerstand how to make the remotr work.Called desk. They said they would send someone; but, no one came.