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SureStay Plus Hotel by Best Western Post Falls

2.5 star property
Mountain retreat combines indoor pool relaxation with staff who remember guests' names - perfect for unwinding after hiking the nearby trails

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Photo gallery for SureStay Plus Hotel by Best Western Post Falls

Business center - SureStay Plus Hotel by Best Western Post Falls (Post Falls)
Indoor pool - SureStay Plus Hotel by Best Western Post Falls (Post Falls)
Lobby - SureStay Plus Hotel by Best Western Post Falls (Post Falls)
Desk, laptop workspace, iron/ironing board, free WiFi - SureStay Plus Hotel by Best Western Post Falls (Post Falls)
Business center - SureStay Plus Hotel by Best Western Post Falls (Post Falls)
SureStay Plus Hotel by Best Western Post Falls, nestled in the mountains, offers comfort and practicality. Start your day with a continental breakfast, explore, then enjoy the indoor pool or billiards. WiFi is reliable in all rooms, and the staff is known for exceptional service.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

Pet Friendly Queen Room

  • Sleeps 2

Pet Friendly King Room

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room) | View from room

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

Highlights

Air conditioning
Refrigerator
LCD TV
Spring water bathtub
Shower/tub combination
Private bathroom
Rainfall showerhead
Hair dryer
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(63 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Spring water bathtub
Shower/tub combination
Private bathroom
Rainfall showerhead
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(36 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Spring water bathtub
Shower/tub combination
Private bathroom
Rainfall showerhead
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(46 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Spring water bathtub
Shower/tub combination
Private bathroom
Rainfall showerhead
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed) | Room amenity

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

Highlights

Air conditioning
Refrigerator
LCD TV
Spring water bathtub
Shower/tub combination
Private bathroom
Rainfall showerhead
Hair dryer
  • Sleeps 4
  • 1 King Bed

King Suite with Mountain View and Walk in Shower

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Spring water bathtub
Shower/tub combination
Private bathroom
Rainfall showerhead
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Spring water bathtub
Shower/tub combination
Private bathroom
Rainfall showerhead
Hair dryer
  • Sleeps 2
  • 1 King Bed

Pet Friendly Accessible Two Queen Room

  • Sleeps 4

Pet Friendly Accessible King Room

  • Sleeps 2

Pet Friendly Two Queen Room

  • Sleeps 4

About the neighborhood

Located in Post Falls, SureStay Plus Hotel by Best Western Post Falls is near the airport and near a train station. Lake Coeur d'Alene and Hauser Conservation Area reflect the area's natural beauty and area attractions include Frontier Ice Arena and Kootenai County Fairgrounds. Splash Down Waterpark and Triple Play Family Fun Park are also worth visiting. Spend some time exploring the area's activities, including snowboarding, cross-country skiing, and golfing. Visit our Post Falls travel guide
Map
3647 West 5th Avenue, Post Falls, ID, 83854

What's nearby

  • UpNorth Distillery
    11 min walk - 0.6 miles
  • Woodbridge Park
    18 min walk - 1.0 mile
  • Corbin Park
    1 min drive - 0.7 miles
  • Anselmo Addition
    2 min drive - 0.9 miles
  • Chetco Park
    3 min drive - 2.2 miles

Getting around

  • Spokane International Airport (GEG)
    32 min drive

Restaurants

  • Love's Travel Stop
    7 min walk
  • Subway
    3 min drive
  • Taco Bell
    3 min drive
  • Up North Distillery
    12 min walk
  • McDonald's
    2 min walk

About this property

SureStay Plus Hotel by Best Western Post Falls

Hotel in the mountains
At SureStay Plus Hotel by Best Western Post Falls, you can look forward to free continental breakfast, laundry facilities, and a business center. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • An elevator, a vending machine, and a TV in the lobby
  • A 24-hour front desk, a computer station, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 99 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with spring water tubs and rainfall showers
  • 40-inch LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 31 2025 to April 1 2026 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night, plus a deposit of USD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25 per night
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

SilverStone Inn Post Falls
SilverStone Post Falls
Fairbridge Inn Express Hotel Post Falls
SilverStone Inn
Surestay Plus By Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel
SureStay Plus Hotel by Best Western Post Falls Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel Post Falls

Frequently asked questions

Does SureStay Plus Hotel by Best Western Post Falls have a pool?

Yes, this property has an indoor pool.

Is SureStay Plus Hotel by Best Western Post Falls pet-friendly?

Yes, SureStay Plus Hotel by Best Western Post Falls allows dogs (limit 2 total). There's a deposit of USD 25 per night and a fee of USD 25 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Post Falls?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SureStay Plus Hotel by Best Western Post Falls?

Check-out is at 11 AM.

Where is SureStay Plus Hotel by Best Western Post Falls located?

Situated near the airport, this hotel is within 1 mi (2 km) of UpNorth Distillery and Woodbridge Park. Karen Streeter Greenway and Chetco Park are also within 2 mi (3 km).

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Reviews

SureStay Plus Hotel by Best Western Post Falls Reviews

7.4

Good

7.4

Cleanliness

7.2

Amenities

8.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 309 out of 1005 reviews
Rating 8 - Good. 307 out of 1005 reviews
Rating 6 - Okay. 194 out of 1005 reviews
Rating 4 - Poor. 119 out of 1005 reviews
Rating 2 - Terrible. 76 out of 1005 reviews

Reviews

10/10 Excellent

Alina

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff. Very peaceful and quiet. Has everything you need
Stayed 2 nights in Dec 2025

10/10 Excellent

Leo

Great location, very near Interstate. Quiet, clean, and very welcoming staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in and check out, clean rooms, easy to park, gas and food nearby, friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet and perfect pool my kids had a blast!
Stayed 1 night in Sep 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That staff that checked us in, she is very nice and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Value. Clean and full breakfast
Stayed 1 night in Oct 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tub in room could have been cleaned it wasn’t bad to stay there everything else was clean breakfast pancakes were rock hard even then new ones that were brought out eggs were watery/rubbery yogurt was good coffee wasn’t excellent it was a great place to stay overnight convenient location close to shopping/food/fuel
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay, easy, felt safe and the bed was really comfortable!
Stayed 1 night in Jul 2025

8/10 Good

Lisa

Liked: Staff & service
Hotel was ok! Breakfast was ok. My son loved the pool
Stayed 2 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Great staff, clean and comfortable The flooring in our room needs replaced.
Stayed 1 night in Sep 2025

10/10 Excellent

jose

Great place, lots of breakfast choices.
Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and hot breakfast. Convenient location right off the freeway. Accessibility shower was a bit odd however. Would prefer a standard shower next time.
Stayed 2 nights in Sep 2025

6/10 Okay

Tammy

Clean and comfortable. Needs updates but met my needs!
Stayed 1 night in Sep 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, room comfort
Great staff and great rates. Hotel is definitely a bit older, but the staff and price more than make up for it
Stayed 5 nights in Jun 2025

8/10 Good

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were great; friendly and helpful. While the free breakfast was a perk we were looking forward to, only 1 of the 4 of us actually liked it, and opted to eat elsewhere the second day.
Stayed 2 nights in Aug 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first appearance from the outside we were a little apprehensive, especially given the surroundings. We were very pleasantly surprised when we entered the hotel and our room. We definitely feel like we got more than our money’s worth. Great value!
Stayed 2 nights in Sep 2025

6/10 Okay

Jeanine

Liked: Cleanliness, staff & service, amenities
The staff was nice. Rooms where ok. Its by truck stop so little noise. Pool could use to be cleaned & tended better.
Stayed 3 nights in Jul 2025

8/10 Good

Kimberly Ann

Liked: Staff & service
Pool was good
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Had a hot breakfast with sausage and eggs and all the other choices that would be expected. Staff was friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and extremely helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and pleasant staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and professional. They helped make our stay very pleasant.
Stayed 2 nights in Apr 2025

2/10 Terrible

Lorein

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Ac/heater 1st floor,2 floor elevator all smelt of mold, burning rubber. It made me sick ,bed was hard as a rock . Then a old man in lobby said me &my husband were noisey my husband is dead I'm single. For the staff to allow this is harassment is crap. Will not ever return.
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent at check in
Stayed 1 night in Dec 2024

10/10 Excellent

Rodney

Liked: Amenities
Great breakfast. Friendly front desk people.
Stayed 3 nights in Mar 2025