Walking distance to lake, restaurants, shops. The pool is small. Staff was very polite. Next time I will request a room facing the pool.
It was very clean, and we felt safe. Check in was simple, and parking was easy. We enjoyed the breakfast that was offered. Pool area was nice and clean. We would definitely stay at the Best Western Big Bear Chateau again.
Could use a little updating. Very cute And clean. Staff was excellent. Very friendly and helpful
Accommodated an early check in, room was extremely clean and well kept. Friendly staff and perfect location
That it was pretty big but i think it needs a 2nd bathroom
Nice central location in a quiet neighborhood. Rooms are spacious and staff is fast and friendly. The only downside is there is no pool and beds were uncomfortable.
My family thoroughly enjoyed themselves and made themselves comfortable
I had to make a very last minute reservation and found a room at that hotel. I was just there for a night and did not get to enjoy the different options of the facility, but Lisa, the manager was very professional, friendly and helpful. I would stay there next time i visit.
Loved the proximity to the slopes. Very nice staff at check in.
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