Sao Lourenco Vacations

I booked Hotel Villa Rica because the rate was reasonable for my stay in Rio. Based on the listing, I wasn’t expecting a luxury hotel, but I was disappointed by the overall condition of the property. The first room I was assigned was spacious, but the bathroom—particularly the shower—did not appear to be thoroughly cleaned, and the furniture was extremely dated and heavily worn. The bed consisted of what felt like a thin mattress topper on a platform and was very uncomfortable. After speaking with the front desk, the staff kindly allowed me to inspect and choose another available room, which I appreciated. Unfortunately, the second room had many of the same issues. Although the bed was an actual mattress, it was exceptionally firm and uncomfortable. The furnishings were again heavily worn, the window would not remain closed, and there was visible mold in the shower. After four nights, I decided to check out early because I simply wasn’t able to get adequate rest due to the bed. The breakfast was very good, and the front desk staff were friendly and accommodating throughout my stay. I also requested a prorated refund for the unused nights. The hotel initially responded promptly through WhatsApp and indicated a refund might be possible, but after Expedia submitted the formal request, communication stopped and the issue remains unresolved. Based on my experience, I cannot recommend this property and would choose to stay elsewhere on a future visit to Rio.

The staff were pleasant and helpful. The rooms are dated but clean. Did not try the breakfast but it seemed popular. Only negative was the charging for bottles of water. A bit nickel and dimming.

Had a great stay in Rio! Everything was good from start to finish — the hotel was comfortable, the service was friendly, and I really enjoyed my time here. I’m already looking forward to coming back soon. Definitely a place I’d be happy to stay at again!

I stayed here for a conference and had a good experience overall. The food was good, though the hotel was very busy. My oceanfront room could have been cleaner, and the windows were poorly insulated. A pleasant stay, but room cleanliness and insulation could use improvement.

Excellent customer service. The room was comfy, cool, and spacious. Awesome rooftop pool with bar. The breakfast was large with a variety of cold and hot options, pastries, fruit, and fresh juices. Right off the beach with included beach chairs and umbrella. Highly recommend!