They honored our requests. They were prompt in addressing issues we had.
It’s wonderful to see The Grand Hyatt still holds the torch for an excellent service! We felt welcomed from arrival and catered for the entire stay! Thank you!
The property is so nice as per usual but with the current COVID-19 pandemic, none of the restaurants were open which to me, didn't make sense. I did know before we got there because they did give me a courtesy call to make sure I was aware. But still, that meant for every meal we had to leave the ...
Location, proximity to the Riverwalk and restaurants, great customer service, clean, comfy bed.