Rimforest Vacations

I loved the view, staff was great and the Location was perfect.

We loved this historic hotel and hope it lives on forever! Everything was wonderful.

Love this hotel..... newly renovated, great location, beautiful rooms, staff is exceptional. Love the bar and restaurant....a little tight and the martinis could be bigger but a class act! Highly recommend!

Great location. Great free breakfast. Friendly staff.

Immediately greeted when we pulled into the private round about. They helped with our luggage. We had a speedy check in. The hotels smells amazing! My friend literally says omg! Carmen this smells like one of your perfumes! It was delightful. The rooms are beautiful and very clean. We are so happy with our stay, no question we will stay again here.

I stayed only two days at this hotel, and honestly I thanked God it wasn’t longer. The hotel is beautiful and well located, but that means little when the experience doesn’t meet basic expectations. I was assigned a room across the street, in the parking area. Although the room itself is nice, I felt unsafe since that area has open access to anyone at any time. This made it very difficult to relax or rest. The sleeping experience was one of the worst I’ve had in a hotel in a long time. From the first night, the pillow was extremely uncomfortable, with poor support and uneven filling. I requested two additional pillows through room service, but they were even worse. The fitted sheet was also in very poor condition, covered in pilling, which felt unpleasant. I ended up removing it and using only the top cover. The next day, the virtual assistant (Ivy) asked about my stay. I reported the issues with both the sheets and the pillows. They only addressed the sheets, saying they would replace them, but they never did; they simply made the bed without changing them, as everything looked the same that night. There was no response regarding the pillows, which were the main issue. Also, for a hotel at this price point, housekeeping is only provided upon request, which is not ideal. The second night, I barely slept a few hours. I was relieved to leave that same day.