Pilot Hill Vacations

Extremely disappointing experience. The hotel had a power outage for several hours, leaving the entire property—including the lobby, hallways, and stairs—completely dark, with no adequate emergency lighting or assistance for guests. I was staying on the fourth floor and had to use the stairs in the dark despite having knee pain. There was also no hot water, and the hotel provided no meaningful support during the outage. I understand power outages can happen, but the way this hotel handled the situation was unacceptable. Management should have been much better prepared to ensure guest safety and basic comfort.

Clean room; breakfast was great and we got to check in a couple hours early!!

Clean room and beautiful classic/old-school style. Lobby and room were done VERY nicely. The bathroom standard is not as nice as the rest of the hotel and since only half the shower has a door/barrier, water can easily get on the rest of the bathroom floor. Make sure the concierge gives you the type of room you book. We had to change rooms because we were placed on a low floor next to the fan which was very loud (too loud even when we weren’t sleeping) and we paid for a much nicer room when we booked. Our final room very lovely.

It was a fine experience 👍

Clean rooms and helpful staff