Mount Aukum Vacations

Clean room

There are only 2 positive points for this property. 1st is the location, it’s very close to Disneyland, second, breakfast was good. Besides these 2 things, it was horrible. Our room smells like musty mold; beds and beddings looks like it has been in use for 50 years; towels are older than my rag towels at home; shampoo, conditioner & body wash were empty; smoke detector was out of battery, so it blares ever so often; and you can inly use room service every 3 days. I would never stay here again.

Cleanliness , accessibility and the excellent customer service

Waited outside the lobby for 40 minutes in 90° before someone came to help us check in because room service said front desk was on lunch. This was at 3pm exactly when check in is.