Flossmoor Vacations

The room was not ready upon arrival so we had to wait 45 min after check in to get into our room. Additionally, we left the room at 930a , returned at 6p and the room had not been cleaned. There were fresh towels laid on top of the bed but nothing else had been touched. Seemed a little disorganized bc when we asked why the room had been left untouched they said “they were just really busy bc they were booked” but idk, if I’m paying to stay there, it’s not my job to make sure you can handle the level of occupancy you booked. It’s pretty centrally located but I wouldn’t stay here again

Top notch hotel. Never stayed at a Riu property before, but will definitely look into one whenever I am out of town. Clean, modern, and spacious rooms, terrific customer service and the breakfast buffet was very good too.

Beautiful building Nice room sweet customer services. The no microwave and charging customers to warm their food is honestly insane and inconsiderate. It was a 5/10 probably will not be a returning customer.

A