Dunblane Vacations

Great place to stay

The hotel is beautiful and is not far to Princess street to walk. The rooms are lovely and clean and I think it's a good idea for the shower unit and toilet to be seperate. The only down is that there is no tea or coffee in your room. You go down to the dining area for free tea or coffee to have a free cup 24 hours a day. To be fair who wants to troop downstairs in the middle of the night for a cuppa if you can,t sleep, I wouldn,t. The breakfast has lots of choices which would keep everyone happy. I would definitely go back there for a longer break. The staff are very helpful and knowledgeable.

I travel frequently for work and stayed at this hotel while attending a conference. Unfortunately, my experience on departure was extremely disappointing. The hotel withheld £40 from my deposit, alleging that I had used the room kettle to cook porridge and melt chocolate. This accusation is completely untrue. I did not use the kettle at any point during my stay. I made several polite attempts to resolve the matter directly with the hotel, explaining the situation and asking them to review the charge. Despite this, they refused to refund the money or provide a satisfactory resolution. The £40 itself is not the main issue. What I find most disappointing is being falsely accused and then dismissed when trying to resolve the matter reasonably. As someone who travels regularly and stays in hotels often, I have never experienced anything like this. Based on my experience, I cannot recommend this hotel. There are plenty of hotels that value their guests and treat them fairly. I would encourage fellow travellers to consider those alternatives