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“Good place to stay but property needs updated too old”

“Great family friendly resort with nice big rooms, lots of restaurants, water park, pool and other entertainments. Walk to the beach. Resort is about 30 km from Cox’s bazaar airport. They provide free airport pick up and drop off.”

“Room furniture, TV”

“I have written a personal mail to the General Manager explaining the issues”

“The staff were very helpful, and the steam room, sauna, and Jacuzzi were all excellent. The only disappointment was that the website did not mention that the Thai and Swedish massage services have been closed for years. We booked specifically for those treatments, so it was frustrating to find out only after we arrived.”

“Good”

“The administration (and reception) was horrible. I paid for my stay when I booked through Hotels.com, but I was charged again when I checked in. I should have been more careful, but I paid. I noticed this double payment after returning home and contacted the hotel. Their response was slow, and they never admitted the fault and refused to refund. I have not received the refund yet, so I decided to write this. My colleague, who stayed for the same duration, made a reservation through...

“Staff very unprofessional and room amenities was not sufficient for the guests”

“Very good hotel. The rooms were very spacious and comfortable, Staff were very friendly and helpful. Had a great stay. Highly recommend.”

“Everything was very nice”

“Room was spotless and the staff were awesome Nice spa”

“Yes, all good ”

“Building works are ongoing. Claims to have multiple swimming pools, I have only seen 1 in the 4 days I have been here. Room is small, view is horrible and the balcony has no privacy as they are right next to each other. Cleanliness is good as the hotel is new. Bathroom is tiny, knee touches shower screen when sat down. Shower pressure is low. Bath towels are quite small. Room service food was not great. Buffet breakfast was mediocre at best, i understand that breakfast is included with...

“Nice resort in Gaibandha, Rangpur. This was my first trip in Gaibandha to see family and this resort-was decent. The positives are : 1. Lake view 2. Greenery 3. Cleanliness Negatives 1. Loud music playing around the resort from 6 am daily which caused me to wake up. 2. Service in the restaurant could be better. 3. Food selection should include more cuisines. 4. Ongoing construction during our stay. Overall a decent place in Gaibandha. ”