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Best Western Heritage

Property class: 4

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Photo gallery for Best Western Heritage

A modern hotel with a unique architectural design, featuring multiple balconies and a well-lit entrance. - Best Western Heritage (Cox's Bazar)
A balcony with wicker furniture, a view of the sea, and city buildings in the background. - Best Western Heritage (Cox's Bazar)
A rooftop pool area with a glass balustrade, outdoor seating, and a green wall with climbing plants. - Best Western Heritage (Cox's Bazar)
A room with two wooden-framed chairs and a small table, large windows with curtains, and a view of trees and sky. - Best Western Heritage (Cox's Bazar)
A spacious lobby with a polished marble floor, modern seating arrangements, and a wooden ceiling design. - Best Western Heritage (Cox's Bazar)
Located close to Kolatoli Beach and Burmese Market, Best Western Heritage provides a free breakfast buffet, a free grocery shopping service, and concerts and live shows. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room, 1 Double Bed, Non Smoking

A room with a sofa, a chair, and a glass coffee table.

Superior Double Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Sea View

A hotel room with a large bed, a desk, a chair, a nightstand, and a painting on the wall.

Deluxe Double Room, Sea View

  • Sea view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Deluxe Double Room, 1 King Bed

  • Beach view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, and a chair.

Superior Twin Room, 2 Twin Beds

7.4 out of 10
Good
(6 reviews)
  • Hill view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double Room, Sea View

A hotel room with a bed, desk, chair, TV, and a large window with curtains.

Premium Double Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, Hill View

A hotel room with a bed, desk, chair, and a colorful rug.

Premium Double Room, Hill View

10.0 out of 10
Exceptional
(2 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

DOUBLE DELUXE WITH BALCONY

  • Sleeps 4

View all photos for 1 King Bed Non-Smoking Deluxe Room Hill View Balcony Hairdryer Coffee Maker Full Breakfast

A hotel room with a bed, a desk, a chair, and a small table.

1 King Bed Non-Smoking Deluxe Room Hill View Balcony Hairdryer Coffee Maker Full Breakfast

  • 5 sq m
  • Sleeps 2
  • 1 King Bed

DOUBLE DELUXE

  • Sleeps 4

About the neighborhood

Located in Cox's Bazar, Best Western Heritage is connected to the convention center. Shoppers can check out Burmese Market, while everyone can enjoy the natural beauty of Kolatoli Beach and Laboni Beach. Cox's Bazar Lighthouse and Cox's Bazar Beach are two other places to visit that come recommended. Visit our Cox's Bazar travel guide
Map
Heritage Hotel Kolatoli Circle, Kolatoli Road, Cox's Bazar, 4700

What's nearby

  • A beach with a river, trees, and a sunset.
    Cox's Bazar Beach
    3 min drive - 2.1 miles
  • Cox's Bazar Cultural Center
    2 min drive - 1.7 miles
  • Burmese Market
    2 min drive - 1.2 miles
  • Laboni Beach
    3 min drive - 1.9 miles
  • Sugandha Beach
    3 min drive - 1.4 miles

Getting around

  • Cox's Bazar (CXB)
    19 min drive

Restaurants

  • Pizza Hut
    18 min walk
  • Mezbaan Restaurant
    8 min walk
  • Sunset Bar, Sayeman Beach Resort
    6 min walk
  • Poushee Hotel and Restaurant
    3 min drive
  • Ruposh
    14 min walk

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times
  • Free bus station shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Books
  • Concerts/live shows
  • Games
  • Gym
  • Outdoor pool
  • Shopping
  • Table tennis

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must transfer to the property via Airport shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (roundtrip)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Best Western Heritage have a pool?

Yes, this property has an outdoor pool.

Is Best Western Heritage pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Heritage?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Heritage?

Check-out is at 11 AM.

Does Best Western Heritage provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 25 per vehicle applies.

Where is Best Western Heritage located?

Located in the heart of Cox's Bazar, this hotel is within 1 mi (2 km) of Kolatoli Beach and Laboni Beach. Burmese Market and Cox's Bazar Lighthouse are also within 2 mi (3 km).

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Reviews

Best Western Heritage Reviews

8.2

Very Good

8.4

Cleanliness

6.0

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 37 out of 65 reviews
Rating 8 - Good. 8 out of 65 reviews
Rating 6 - Okay. 10 out of 65 reviews
Rating 4 - Poor. 6 out of 65 reviews
Rating 2 - Terrible. 4 out of 65 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and facilities, friendly staff, decent sea view balcony and nice breakfast buffet.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's excilint. They have many vertices of food
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, breakfast and room size, comfortable beds, and well trained staff
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good experience at the hotel. The staff were delightful and quick to help. My room was well equipped for a business visit with good working space and wifi, as well as being comfortable, quiet and had a great view towards the beach and sea. I used the gym, ate breakfast and had coffee from the coffee bar - all very acceptable. It has my recommendation
View from my balcony
Sun setting
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was reasonably priced, clean and staff were courteous and professional
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-maintained place to stay, everyone was friendly and helpful.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and good customer service
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Exceptionally polite staff. Highly recommend this hotel. An excellent value for money. We got more than our money's worth.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good environment & good service
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Overall service and facilities are excellent, but restroom is quite old .
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, quiet, cool.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything is excellent. But spa is not available there.Thank you.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel that's a bit away from the beach

I liked the hotel. It worked nicely for our group. Room was comfortable, staff was friendly. The location is good. Not on the beach, but not a terribly long walk to get to the beach. Breakfast is not really geared around Western tastes, but they don't seem to have so many international guests, at this point. I had some very tasty cheesy omelettes. The only thing that wasn't real good was the temperature of "hot" water in the shower. On our floor, it was barely warm.
Stayed 4 nights in Nov 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Staff is excellent, the property needs renovating

The room I was booked in had an ant problem, I can see a trail going to a hole in the wall. The glass for the bathroom seemed kind of dirty. Only had 1 small towel provided when I entered. It was pretty spacious th- oh my goodness. Is that a blood stain on the wall? And on the pillow? The staff is really helpful and friendly though. They let me switch rooms and the second room was a bit better.
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel staffs were very friendly and helpful. However, the room that I stayed in was below standard. The toilet bowl was very dirty, no way goes with Best Western standard. I asked the front desk, but they didn't change my room. In the washroom, shower place was not separate, so when we take shower, the whole washroom would become watery and wet. We also found a cockroach on our bed. I would never go back to this hotel.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional and always helpful good service! Good breakfast as well
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are very good
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for everything
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at Best Western Heritage Hotel. The room was clean and comfortable, and the breakfast had a good selection. The staff were friendly, polite, and always willing to help. I would also like to mention Mr. Tarek Aziz, who took the time to ask about my stay and whether I needed anything. His professionalism and genuine care for guests made a positive impression. Overall, I had a great experience and would recommend this hotel to anyone looking for a comfortable stay with excellent service. I would be happy to stay here again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel location and conditions very good. Fare was very reasonable. Staffs are very friendly. Specifically Miss Sajeda was very cooperative in the front desk. Wish to stay next time Insha Allah
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice Good location Breakfast very very busy Crowed with local tourists
Nice reception
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
I turned on the no disturb sign and went outside for the day. When I came back to the room, I found room management came to my room. All my lights are turned on. I was surprised. No one should come inside the room when the don’t disturb sign is posted.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in coxbazar
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Staff & service
Amenities
Stayed 4 nights in Feb 2026