Cold Springs Vacations

Great location number one! Great breakfast, helpful staff, nice pool and the fire pits outside where it's a nice touch at night sitting and have a glass of wine!

The engineer on duty Jay came to our room due to a banging noise that occurred each time the AC turned on. He was able to troubleshoot and fix the problem quickly. He is to be commended

The room itself was quite nice and clean but the hallways in the hotel were endless and confusing and the different elevators were not well marked or explained. We kept getting lost in this enormous hotel. The hotel had a super casual city vibe and s’mores were offered upon arrival. The hotel employees did not seem super professional but were friendly enough. The location of the hotel was great for sightseeing. The air conditioning in the room didn’t work at all. Overall, not my favorite hotel but a decent choice.