Ceiba Vacations

The day I got there, there was water on the floor in the bedroom & bathroom area. Also, the AC was set at 77° and it wouldn't turn down. I asked several days in a row for housekeeping, finally Wednesday the room was cleaned. It took them until Thursday to fix the AC. Every day they will tell me it was fixed, until I got back to the room and found out it wasn't. Also, everytime you take a shower, water goes outside the shower, as there is no door, curtain or anything to keep the water from going outside of the shower. I will definitely stay away from this place.

Overall good place to stay at. A lot of places to eat walking distance which is good and would recommend to everyone. 10/10 and definitely booking again here soon!!

We had a complimentary upgrade to a balcony room! The resort is amazing. October was a great time to go because it was not crowded at all.

Fun part of town. Lots of restaurants and bars to walk to. Only 10 minutes from Old San Juan. We came here after a horribly disgusting situation at the Garden Of Eden Hotel in Dorado, so this was a wonderful change.