Vacations Close To Casa de los Venados

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Best all inclusive resort my family and I have been to in Mexico! Great service and great food! The staff were amazing and very helpful. They try their best to make your experience wonderful. I highly recommend this resort and will definitely be back with more family and friends!

The airport shuttle was convenient and easy to use. The staff were attentive and friendly and the resort was immaculate . The buffet had many options to choose from. The RIU parties were fun but the music was lacking - not much variety just start club/house music. The food options were many but lacking in flavor. The steakhouse was the best and we ate there 3 out of 5 nights

Very disappointing experience. I originally booked an ocean-view room, but my view was essentially a wall! I had to pay an additional $225 to get the ocean view I had already paid for. Even worse, the upgraded room was a connecting room with absolutely no soundproofing. I could hear every conversation, laugh, and noise from the guests next door. This is unacceptable for a hotel of this category. The food was disappointing in every restaurant (5/10 at best), and the staff, although friendly, spoke very little English, making even basic communication difficult. Management did try to resolve my complaints, which I appreciate, but a vacation should be relaxing, not stressful. Unfortunately, I would neither return nor recommend this hotel.

The staff from the greeter to the check in to the concierge to the pool staff to the towel person were all so friendly and helpful. Every one of them made the trip that much better!