Vacations Close To Cenote Xkeken

This is a timeshare property. I was not aware of that when booking and had zero interest in that, I was asked to speak with a team member where I learned he was offering me free things to sit through their presentation and I had to repeat no several times before he would let us leave and get to our room. The property itself sits across from a deserted shopping mall so the area feels rundown as a result. Also feels a little sketchy to try to walk to dinner if you leave property. The first day the tanning shelf in the pool was filthy. And the pool was low on water. I did finally see someone cleaning it at the very end of the day and it was looking better the next day. We got in on day 2 when it seemed cleaner. You can use the lounge chairs but must pay for beds. The beach area could use some work to make it easier to get in. The floor and room smelled weird. The room seems old. We did get upgraded to a one bedroom suite that had tons of room and was decently clean. The kitchen was stocked with dishes, glasses and wine openers. The palapa restaurant is ridiculously overpriced. Decent selection of food if you want to pay those prices. We only had quesadillas which were small but fine. While I know this is Mexico and I would never expect English to be spoken, there is more of a language barrier here than inexperienced in isla mujeres and I’m not sure what then norm is in Cancun. Was surprised given such a tourist area. Just be aware and bring translation app

Bonita experiencia, las personas mexicanas mis respetos, su atención es nivel fuera y dentro del Hotel. Regresaremos

Make sure you bring roughly $75 in small bills for tipping and keep in mind whatever price they tell you it’s gonna be it’s always something like13% over that amount but all in all it’s a blast the restaurants were amazing

Added a person to me room, they charged me 800$ just for 4 Nights. Thats wild. I already had paid for the room, just had them coming from a different part of the world so I could have them on my Expedia purchase, my entire room was 1100$ … another 800$ just to add someone. Other than that , great service, great location, everything about this resort is pretty great.

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